On Cloud Nine
Weathering the Challenge of Many Generationsin the Workplace
Published on 5. December 2005
Book
Hardback
160 pages
978-0-8144-0878-0 (ISBN)
Description
A storm is brewing in this funny and charming fable about generational differences in the workplace. The statistics are in at the Weather Consumer Satisfaction Bureau and they're not pretty: customer satisfaction is at an all-time low. Can Bureau Director Wally get the older and newer clouds to work out their long-simmering differences and combine their unique strengths to provide a better weather experience for their valued customers? With wisdom, humor and a few surprises, this book shows how the clouds (and indeed members of any multi-generational workforce) can work together - On Cloud Nine.
More details
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Illustrations
Illustrations
Dimensions
Height: 198 mm
Width: 147 mm
Thickness: 19 mm
Weight
293 gr
ISBN-13
978-0-8144-0878-0 (9780814408780)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Robert K. Wendover is managing director of the Center for Generational Studies and a specialist in generational issues in the workplace. His clients include Sears, Taco Bell, Kinko's, Searle and the Professional Golfers Association. Terrence L. Gargiulo is an author, speaker and group process facilitator. His clients have included Dreyer's Ice Cream, Merck, Arthur D. Little and Coca-Cola.
Content
<html> "Foreword Introduction PART ONE The Arsenal of Victory 1. OPERATION MOTIVATION You Can't Say No to the Drill Sergeant 2. Discipline It's Habit Forming 3. Confidence The Ultimate Lifestyle 4. Sacrifice Sorry, You Really Can't Have It All PART TWO The Business of the United States Military 5. Endstate Understanding the Mission 6. Learning No Such Thing as Graduation 7. Problem-Solving We're Here to Fix Things! 8. Ethics One Dilemma After Another PART THREE The Combat Business Model 9. Organization The Structure of Success 10. Execution The Art and Science of High Performance 11. Teamwork With the Emphasis on Work 12. Leadership Something for Everyone PART FOUR Your Personal Battle Plan 13. Tactics Going for the Win 14. Health Choose or Lose 15. Wealth Leveraging the Military Mind 16. Relationships The Toughest Game In Town After Word -- Motivating for the Road Ahead Acknowledgment"