The Social Worker as Manager
A Practical Guide to Success
3rd Edition
Published on 28. September 1997
Book
Paperback/Softback
340 pages
978-0-205-26772-9 (ISBN)
Description
This is the third edition of a popular text on social work management, for management or administration courses or concentrations. It combines presentation of the theory behind management functions and techniques with practical advice that will help students to become successful managers. This text has been known for being reader-friendly and interesting. This edition has been completely reorganized and updated, with new content on managed care and the increasing use of case management teams. In addition, there is a completely new chapter on creating and managing human diversity in the workforce (Chapter 5, Creating and Managing Staff Diversity). New figures in the form of "menus" summarize the options that are available to managers to perform various management tasks. And, all chapters now contain extended case examples designed to help students to apply concepts to real-life practice situations, as well as other examples drawn from actual situations in human service organizations.
More details
Edition
3rd edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 233 mm
Width: 179 mm
Thickness: 16 mm
Weight
526 gr
ISBN-13
978-0-205-26772-9 (9780205267729)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Book
06/2002
4th Edition
Pearson
€75.70
Article exhausted; check for reprint
Previous edition
Book
10/1993
2nd Edition
Allyn & Bacon
€48.42
Article exhausted; check for reprint
Content
All chapters end with "Summary." I.MANAGEMENT IN PERSPECTIVE.
1.Definitions and Assumptions.
If There Were No Management.
What Is Management?
The Functions of Management.
Management as Both a Science and an Art.
Avoiding Misconceptions about Management.
The Presence of Management.
2.The Context of Human Services Management.
The Task Environment.
Comparing Human Service Organizations and Businesses.
3.Historical Origins of Current Management Theories.
Scientific Management.
Administrative Management.
Bureaucratic Management.
Responses to Classical Management Theories.
II.THE FUNCTIONS OF MANAGEMENT.
4.Influencing By Planning.
What Is Planning?
The Planning Menu.
Selecting From the Planning Menu.
Contingency Planning.
5.Creating and Managing Staff Diversity.
Issues That Affect Hiring.
The Staff Menu.
Creating the Best Mix of Staff Types.
Other Forms of Diversity in the Workplace.
Diversity among Subordinates.
Diversity among Managers.
Another Way of Viewing Diversity.
6.Promoting Work Performance.
Understanding Motivation.
Classical Theories of Motivation.
Other Factors that Affect Motivation.
Supporting Growth.
Growth through Supervision.
Growth through Continuing Education.
7.Staff Evaluations and Personnel Actions.
Staff Performance Evaluations.
Promotions.
Progressive Discipline.
8.Organizing Work Activities.
Basic Ways of Organizing.
The Departmentation Menu.
Combining Two or More Methods of Departmentation.
Delegation as a Way of Organizing.
9.Controlling Staff Behavior.
The Elements of Control.
The Control Menu.
The Ideal Control Package.
The Optimum Amount of Control.
10.Leading.
The Elements of Leadership.
Theories of Leadership.
Conceptual Models of Leadership.
Followership.
Creating the Right Organizational Climate.
III.PREPARING FOR MANAGEMENT IN THE HUMAN SERVICES.
11.Common Phenomena Within Human Service Organizations.
Economic Pressures.
Time Pressures.
Change.
Computerization.
Insufficient Change.
Early Ceiling Professionals.
12.Becoming a Social Work Manager.
Common Sources of Stress.
Is a Management Career Right For You?
Assuming the New Position.
Developing a Management Style.
Becoming a Better Manager.
Index.
1.Definitions and Assumptions.
If There Were No Management.
What Is Management?
The Functions of Management.
Management as Both a Science and an Art.
Avoiding Misconceptions about Management.
The Presence of Management.
2.The Context of Human Services Management.
The Task Environment.
Comparing Human Service Organizations and Businesses.
3.Historical Origins of Current Management Theories.
Scientific Management.
Administrative Management.
Bureaucratic Management.
Responses to Classical Management Theories.
II.THE FUNCTIONS OF MANAGEMENT.
4.Influencing By Planning.
What Is Planning?
The Planning Menu.
Selecting From the Planning Menu.
Contingency Planning.
5.Creating and Managing Staff Diversity.
Issues That Affect Hiring.
The Staff Menu.
Creating the Best Mix of Staff Types.
Other Forms of Diversity in the Workplace.
Diversity among Subordinates.
Diversity among Managers.
Another Way of Viewing Diversity.
6.Promoting Work Performance.
Understanding Motivation.
Classical Theories of Motivation.
Other Factors that Affect Motivation.
Supporting Growth.
Growth through Supervision.
Growth through Continuing Education.
7.Staff Evaluations and Personnel Actions.
Staff Performance Evaluations.
Promotions.
Progressive Discipline.
8.Organizing Work Activities.
Basic Ways of Organizing.
The Departmentation Menu.
Combining Two or More Methods of Departmentation.
Delegation as a Way of Organizing.
9.Controlling Staff Behavior.
The Elements of Control.
The Control Menu.
The Ideal Control Package.
The Optimum Amount of Control.
10.Leading.
The Elements of Leadership.
Theories of Leadership.
Conceptual Models of Leadership.
Followership.
Creating the Right Organizational Climate.
III.PREPARING FOR MANAGEMENT IN THE HUMAN SERVICES.
11.Common Phenomena Within Human Service Organizations.
Economic Pressures.
Time Pressures.
Change.
Computerization.
Insufficient Change.
Early Ceiling Professionals.
12.Becoming a Social Work Manager.
Common Sources of Stress.
Is a Management Career Right For You?
Assuming the New Position.
Developing a Management Style.
Becoming a Better Manager.
Index.