The Frontiers of Excellence
The Journey toward Success in the Twenty-First Century
Robert H. Waterman(Author)
Allen & Unwin (Publisher)
Published on 1. April 1994
Book
Paperback/Softback
320 pages
978-1-86373-672-5 (ISBN)
Description
This book explores the secrets of success of a handful of the world's most admired companies. The strategic and organizational reasons why these firms do well are examined. The theme is catch great companies doing something right; learn from the best; and find role models to emulate. It is a powerful way to learn - and learning is one of the secrets of organizational success. Firms at the new frontiers of excellence organize around their people: they empower their staff, give them something to believe in, challenge them, provide them with recognition, and are committed to continuous innovation, to change, and to total customer relationships. Published in the USA under the title of "What America Does Right".
More details
Language
English
Place of publication
Sydney
Australia
Product notice
Unsewn / adhesive bound
Dimensions
Height: 230 mm
Width: 155 mm
ISBN-13
978-1-86373-672-5 (9781863736725)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
Content
Organizing for success - linking people, strategy, organization, and customers; everyone a leader - giving up control to gain control; a learning organization - the team system at P&G, Lima, Ohio; two great coaches - management lessons from the Bronx and Vail, Colorado; systems that set us free - people first at Federal Express; values from the start - culture is strategy at the AES Corporation; something to believe in - at Levi's, managers make meanings as well as money; sustainable competitive edge - a new product every day at Rubbermaid; high-tech soap - great products for great marketing; designer molecules - Merck invests and invents big time; our quality stinks - muddling, anticipating and committing at Motorala; match - the potential within.