The Simulated Client
A Method for Studying Professionals Working with Clients
Published on 9. April 1996
Book
Hardback
105 pages
978-1-85628-920-7 (ISBN)
Description
This text presents an innovative method for studying the work of professionals with clients that was applied to an evaluation study of legislation and of lawyers working with clients seeking a divorce. With the simulated client methods, the researcher plays the role of simulated or hypothetical clients with predetermined characteristics who are consulting a lawyer's office and the lawyer conducts business as usual. The method overcomes problems of access due to client confidentiality that are commonly found in research of professional groups. It is a qualitative but focused method for evaluation research which has strengths for making comparisons across professional practice. The book should be useful to those conducting comparisons across professionals and other elite groups working with clients as well as those interested in the socio-legal study of legal professionals.
More details
Series
Language
English
Place of publication
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
figures, tables, bibliography
Dimensions
Height: 159 mm
Width: 226 mm
Weight
300 gr
ISBN-13
978-1-85628-920-7 (9781856289207)
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Schweitzer Classification
Content
The need for method; developing the simulated client; in the field and after; identifying similarities using the simulated client; finding variation using the simulated client.