Consumer Law

Offering practical coverage of all aspects of consumer law, this work contains checklists, specimen letters, precedents, legal highlights and useful addresses. It also takes account of changes brought about by the Consumer Protection Act 1987 and the Courts and Legal Services Act 1990 and the repeal of s11 of the Trade Descriptions Act 1968. In adition, the section on arbitration has been made current. It offers a concise description of contract as it affects consumers and their safety, and practical advice on dealing with consumer problems, as well as coverage of both the consumser's and supplier's points of view.