Selection Management for Systems and Services
Published on 2. October 2012
Book
Paperback/Softback
111 pages
978-1-84928-425-7 (ISBN)
Description
A fast, simple and robust process for selection Selecting a new system or service can be a crucial business decision, but small and medium size enterprises (SMEs) often lack experience of the selection process. Formal procurement usually involves days, weeks or even months producing a specification, followed by a tender and selection process, but this may not always be appropriate for the smaller organisation, and is rarely practical for SMEs that do not have (or need) a full-time procurement expert. Selection Management for Systems and Services offers a simplified, tried and tested process based on a standard set of steps, from defining the original requirements right through to selection and implementation. The process is robust enough to maintain a reasonable level of due diligence, and its flexibility allows it to be tailored to suit each organisation's specific needs. Although primarily aimed at selecting IT systems or services, the processes and techniques described in this book are generic and can be adapted to the selection of non-IT services or products.
Jacquie Wakeford has nearly 25 years' experience in IT, which has been gained in various roles across a number of sectors, including the post of Head of ICT at a national charity. For the last five years, she has been running Miriona Ltd, an independent IT management consultancy whose client assignments frequently involve assistance with system and service selection.
Jacquie Wakeford has nearly 25 years' experience in IT, which has been gained in various roles across a number of sectors, including the post of Head of ICT at a national charity. For the last five years, she has been running Miriona Ltd, an independent IT management consultancy whose client assignments frequently involve assistance with system and service selection.
More details
Language
English
Place of publication
Ely
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (trade)
Illustrations
black & white illustrations
Dimensions
Height: 216 mm
Width: 140 mm
Thickness: 5 mm
Weight
140 gr
ISBN-13
978-1-84928-425-7 (9781849284257)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Jacquie Wakeford
Selection Management for Systems and Services
E-Book
10/2012
IT Governance Publishing
€30.49
Available for download
Persons
Jacquie Wakeford has worked in IT since the 1980s, initially as a mainframe software programmer, and then later in project/programme management and methods consultancy. She has gained a wealth of experience working in roles across a number of sectors, including the post of Head of ICT at a national charity. For the last five years, Jacquie has been running Miriona Ltd, an independent IT management consultancy whose client assignments frequently involve assistance with system and service selection.
Content
Introduction Chapter 1: Overall Process Stages in the process Documentation Fit with project management methodology Chapter 2: Define Selection Parameters Who should be involved? Why are you doing it? What are the outcomes? What is the scope? Is the business case realistic? Are there any constraints? Chapter 3: Gather Requirements Purpose and objectives of requirements Who should be involved? Ways to gather requirements Detailing and prioritising requirements How to write up requirements Example requirements specification document template Chapter 4: Draft the Request For Information (RFI) Purpose of the RFI Possible alternatives to an RFI How to compile the RFI Example RFI template Chapter 5: Agree Longlist and Issue RFI Reviewing and agreeing the RFI Compiling the longlist Non-disclosure agreements Managing the issue procedure Chapter 6: Agree Review Criteria and Team Agreeing the review team Determining the review criteria Options for reviewing Example scoresheets Dealing with the suppliers Chapter 7: Review Responses and Produce Shortlist How to review the responses Example summary of responses document template How to shortlist What if a decision cannot be reached? Advising the rejected suppliers Chapter 8: In-depth Investigation Common activities for your in-depth investigation Example of pitch meeting notes template Possible additional activities Chapter 9: Final Selection Making the final selection Whether to have a final activity - or not Contract negotiation Example evaluation report template Chapter 10: Next Steps Guidance on next steps Learning lessons ITG Resources