
Wine Sales and Distribution
The Secrets to Building a Consultative Selling Approach
Rowman & Littlefield Publishers
Published on 15. June 2019
Book
Paperback/Softback
208 pages
978-1-5381-1731-6 (ISBN)
Description
This definitive book offers the first focused guide for developing personal wine-selling skills. The authors' approach is based on a clear understanding of the principles, strategies, and practices used by leading wine professionals. Step by step, the authors explain how to develop relationships, understand customer needs, and deliver both products and sales presentations in an efficient and effective way.
Based on the authors' over six decades of combined research, consulting, and teaching in personal selling skills, the book draws on their countless interviews and interactions with effective sales professionals in the wine and broader hospitality industries. Many of their ideas have been incorporated into the unique consultative selling skills framework they develop in this manual. The strategies they outline will be invaluable for all those seeking to start or enhance a career in wine sales. For anyone who wishes to pursue a career in the wine industry, whether their focus is distribution, retail sales, sommelier sales at a restaurant, or working in a winery tasting room, this book will be an invaluable launching point.
Based on the authors' over six decades of combined research, consulting, and teaching in personal selling skills, the book draws on their countless interviews and interactions with effective sales professionals in the wine and broader hospitality industries. Many of their ideas have been incorporated into the unique consultative selling skills framework they develop in this manual. The strategies they outline will be invaluable for all those seeking to start or enhance a career in wine sales. For anyone who wishes to pursue a career in the wine industry, whether their focus is distribution, retail sales, sommelier sales at a restaurant, or working in a winery tasting room, this book will be an invaluable launching point.
Reviews / Votes
Now more than ever, it takes a lot more than extensive wine knowledge and passion to be successful in the wine business. The complexity of wine-distribution sales demands that anyone involved should embrace and practice everything this fabulously comprehensive book has to offer. -- Peter Marks, MW, vice president of education at Constellation Brands A must-read for everyone involved in the wine business. The authors have done a tremendous job explaining how the complicated distribution system works in the United States. A psychology course in the selling of wine. -- Kevin Zraly, James Beard Lifetime Achievement Award recipient A long-overdue, insightful look into the three-tier alcohol beverage system in the United States, as well as how to effectively combine sales and marketing strategies in selling wine. This book is relevant for anyone working in the wine business, serving as a detailed look at an industry that needs more of this type of self-appraisal and sales strategy development. -- Robert Bath, MS, Culinary Institute of America at GreystoneMore details
Language
English
Place of publication
United States
Publishing group
Bloomsbury Publishing Plc
Target group
Professional and scholarly
Illustrations
9 b/w illustrations; 3 b/w photos; 8 tables
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 13 mm
Weight
349 gr
ISBN-13
978-1-5381-1731-6 (9781538117316)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Paul Wagner | John C. Crotts | Byron Marlowe
Wine Sales and Distribution
The Secrets to Building a Consultative Selling Approach
E-Book
06/2019
1st Edition
Rowman & Littlefield Publishers
€61.99
Available for download
Persons
Paul Wagner is founder of Balzac Communications & Marketing. He has been an instructor for Napa Valley College's viticulture and enology department for the past twenty-five years. In addition he teaches at the Culinary Institute of America at Greystone, is a guest lecturer at many universities, and speaks regularly at international wine conferences. He is the coauthor of Wine Marketing & Sales: Success Strategies for a Saturated Market, which won the 2008 Gourmand International Award for the best wine book of the year for professionals.
John C. Crotts is professor of hospitality and tourism management in the School of Business at the College of Charleston. He is coauthor of Selling Hospitality: A Situational Approach.
Byron Marlowe is clinical assistant professor of hospitality and wine business management in the Carson College of Business at Washington State University, where he coordinates the wine and business management program.
John C. Crotts is professor of hospitality and tourism management in the School of Business at the College of Charleston. He is coauthor of Selling Hospitality: A Situational Approach.
Byron Marlowe is clinical assistant professor of hospitality and wine business management in the Carson College of Business at Washington State University, where he coordinates the wine and business management program.
Content
List of Figures
List of Tables
Preface
Acknowledgments
SECTION I: PROFESSIONAL FOUNDATIONS
1 Wine Sales: Foundations for Success
2 Buyer-Supplier Relationships and Compliance Regulations in the Wine Industry
3 The Exchange of Value between Buyers and Sellers
4 The Organization of a Sales Force
5 Direct-to-Consumer Sales
SECTION II: THE CONSULTATIVE SALES PROCESS
6 Buyer Motivations and Presales Call Planning
7 Precall Research
8 Call Opening
9 Probing the Customer's Needs
10 Supporting the Needs of Your Customers
11 Closing the Sale
12 Negotiating Customer Concerns
13 Selling to a Lack of Interest
SECTION III: WINE TRADE
14 Merchandising
15 Strengthening the Relationship
16 Professional Education Development and Your Career Ladder in Sales
References
Index
About the Authors
List of Tables
Preface
Acknowledgments
SECTION I: PROFESSIONAL FOUNDATIONS
1 Wine Sales: Foundations for Success
2 Buyer-Supplier Relationships and Compliance Regulations in the Wine Industry
3 The Exchange of Value between Buyers and Sellers
4 The Organization of a Sales Force
5 Direct-to-Consumer Sales
SECTION II: THE CONSULTATIVE SALES PROCESS
6 Buyer Motivations and Presales Call Planning
7 Precall Research
8 Call Opening
9 Probing the Customer's Needs
10 Supporting the Needs of Your Customers
11 Closing the Sale
12 Negotiating Customer Concerns
13 Selling to a Lack of Interest
SECTION III: WINE TRADE
14 Merchandising
15 Strengthening the Relationship
16 Professional Education Development and Your Career Ladder in Sales
References
Index
About the Authors