
Introducing Azure Bot Service
Building Bots for Business
Charles Waghmare(Author)
APress
Published on 30. August 2019
Book
Paperback/Softback
XV, 210 pages
978-1-4842-4887-4 (ISBN)
Description
See how custom chatbots and Azure Bot Service can resolve common business problems. This book takes you through the many possibilities of bot development from a business point of view, using Microsoft bot technology, and demonstrates how to connect, deploy, and manage them.
Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots. You'll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter.
To really allow you to demonstrate business value, Introducing Azure Bot Service covers tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation.
After reading this book, you will be ready to build chatbots using Microsoft Azure, deploy them in different business scenarios, and measure the benefits of chatbots.
What You Will Learn
Who This Book Is For
Developers who are interested in building chatbots.
Starting with an introduction to chatbots and their features you will go through the design and implementation of Azure chatbots. This will set the foundation for the rest of the book before you learn how to create and manage messages in chatbots. You'll then see how to deploy your chatbot in different business scenarios and how to integrate Azure chatbots with different applications such as Facebook and Twitter.
To really allow you to demonstrate business value, Introducing Azure Bot Service covers tips on enhancing customer satisfaction and developing insights by analyzing customer behavior. This knowledge will help you understand how artificial intelligence techniques such as chatbots help your organization undergo digital transformation.
After reading this book, you will be ready to build chatbots using Microsoft Azure, deploy them in different business scenarios, and measure the benefits of chatbots.
What You Will Learn
-
Build time-saving chatbots using Azure Bot Service
-
Engage in proactive customer interaction
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Integrate chatbots as a key aspect of your business strategy
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Improve customer satisfaction
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Ease into digital transformation using Azure chatbots
Who This Book Is For
Developers who are interested in building chatbots.
More details
Edition
First Edition
Language
English
Place of publication
Berkeley
United States
Target group
Professional and scholarly
Illustrations
122 s/w Abbildungen
XV, 210 p. 122 illus.
Dimensions
Height: 235 mm
Width: 155 mm
Thickness: 13 mm
Weight
353 gr
ISBN-13
978-1-4842-4887-4 (9781484248874)
DOI
10.1007/978-1-4842-4888-1
Schweitzer Classification
Other editions
Additional editions

E-Book
08/2019
APress
€46.99
Available for download
Person
Charles David Waghmare
worked as Global Yammer Community Manager from 2011 until mid-2018 with Capgemini. Previously he was Community Manager of SAP-based communities at ATOS where he managed communities using TechnoWeb 2.0 - a Yammer-like platform. In this Communities of Practice (CoP) initiative, Charles was also responsible for managing community sites built in SharePoint. Further, at ATOS, Charles was global rollout manager for a structured document-management system built in SharePoint.
Content
Chapter 1: Azure Chatbots - An Introduction.- Chapter 2: Design and implement Azure Chatbots.- Chapter 3: Manage messages in Chatbots application.- Chapter 4: Deploy Azure Chatbots in different business scenarios.- Chapter 5: Integration or Injection of Azure Chatbots with different application.- Chapter 6: Demonstrate business benefits of using Azure Chatbots.- Chapter 7: Create and use reusable solutions using Chatbots.- Chapter 8: Create Digital Transformation.