Collaborating for Digital Transformation
How Internal and External Collaboration Can Contribute to Innovate Public Service Delivery
Published on 12. January 2024
Book
Hardback
290 pages
978-1-80392-388-8 (ISBN)
Description
As worldwide institutions acknowledge the necessity of digital, open, and collaborative governments, this timely book offers a comprehensive exploration of digital transformation, intergovernmental collaboration, collaborative governance, and public sector innovation.
Collaborating for Digital Transformation highlights how collaborations between government organizations, as well as with the private sector and users, enhance digital transformation and public service innovation. Drawing from smart cities, online service platforms, eHealth and other initiatives across European countries, the book sheds light on the complexities, risks, and power dynamics inherent in these collaborations. It explores how the design, management, and leadership of these collaborations can overcome these challenges in different politico-administrative contexts. Through diverse research methods and by combining practical accounts with theoretical academic rigor, this forward-thinking book proposes a roadmap for more innovative and effective governments in the digital age.
This book will enlighten students, scholars, and researchers in politics, public policy, governance, and administration. Offering practical guidance for effective collaboration, innovation, and coordination for digital transformation, it also appeals to politicians, policymakers, civil servants, and professionals. Being relevant, not only in smart city and eHealth domains, but across all policy areas, it's an indispensable resource for driving innovation and digitalization toward a more interconnected future.
Collaborating for Digital Transformation highlights how collaborations between government organizations, as well as with the private sector and users, enhance digital transformation and public service innovation. Drawing from smart cities, online service platforms, eHealth and other initiatives across European countries, the book sheds light on the complexities, risks, and power dynamics inherent in these collaborations. It explores how the design, management, and leadership of these collaborations can overcome these challenges in different politico-administrative contexts. Through diverse research methods and by combining practical accounts with theoretical academic rigor, this forward-thinking book proposes a roadmap for more innovative and effective governments in the digital age.
This book will enlighten students, scholars, and researchers in politics, public policy, governance, and administration. Offering practical guidance for effective collaboration, innovation, and coordination for digital transformation, it also appeals to politicians, policymakers, civil servants, and professionals. Being relevant, not only in smart city and eHealth domains, but across all policy areas, it's an indispensable resource for driving innovation and digitalization toward a more interconnected future.
Reviews / Votes
'Based on an impressive cross-national study, this volume identifies the collaboration hurdles that can stand in the way of the successful digital transformation of the public sector, and then provides an insightful and realistic appraisal of how we might try to overcome them.' -- Christopher Ansell, University of California, BerkeleyMore details
Language
English
Place of publication
Cheltenham
United Kingdom
Target group
Professional and scholarly
Dimensions
Height: 234 mm
Width: 156 mm
ISBN-13
978-1-80392-388-8 (9781803923888)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Edited by Koen Verhoest, Professor in Public Administration and Governance, Department of Political Science and GOVTRUST Centre of Excellence, University of Antwerp, Belgium, Gerhard Hammerschmid, Professor of Public and Financial Management, Hertie School, Germany, Lise H. Rykkja, Professor of Political Science/Public Administration, Department of Government, University of Bergen, Norway and Erik Hans Klijn, Professor of Public Administration, Department of Public Administration, Erasmus University Rotterdam, the Netherlands
Content
Contents:
PART I INTRODUCTION
1 Introduction: collaborating for digital transformation in
the public sector 2
Lise H. Rykkja, Gerhard Hammerschmid, Erik Hans Klijn
and Koen Verhoest
2 Digital transformation in the public sector 13
Miriam Lips
3 Intergovernmental collaboration in the context of digital
transformation: state-of-the-art and theoretical notions 31
Gerhard Hammerschmid, Jessica Breaugh and Maike Rackwitz
4 Conditions for successful public-private collaboration for
public service innovation 52
Chesney Callens and Koen Verhoest
PART II INTERGOVERNMENTAL COLLABORATION
FOR DIGITAL TRANSFORMATION
5 The coordination of digital government platforms: the role
of administrative tradition and collaboration history 81
Jessica Breaugh and Steven Nommik
6 The coordination of smart cities: insights from
a cross-case analysis on the implementation of smart city
strategies 103
Maike Rackwitz and Dries van Doninck
7 Leadership for intergovernmental collaboration towards
digital transformation 124
Maike Rackwitz, Jessica Breaugh and Gerhard Hammerschmid
PART III PUBLIC-PRIVATE COLLABORATION FOR
DIGITAL TRANSFORMATION AND INNOVATION
8 The design and management of public-private eHealth
partnerships 144
Chesney Callens, Koen Verhoest, Erik Hans Klijn, Lena
Brogaard, Veiko Lember, Vicente Pina and Dries van Doninck
9 Contract management and network management in
public-private eHealth partnerships 168
Chesney Callens and Erik Hans Klijn
10 Viewpoints of collaboration partners on user involvement
in collaborative innovation projects 197
Jaime Garcia-Rayado and Chesney Callens
11 It is all about interaction: network structure, actor
importance, and the relation to innovative outcomes 218
Tom Langbroek and Koen Verhoest
PART IV CONCLUSIONS
12 Collaboration for digital transformation: so much more
than just technology 241
Koen Verhoest, Erik Hans Klijn, Lise H. Rykkja and
Gerhard Hammerschmid
Index
PART I INTRODUCTION
1 Introduction: collaborating for digital transformation in
the public sector 2
Lise H. Rykkja, Gerhard Hammerschmid, Erik Hans Klijn
and Koen Verhoest
2 Digital transformation in the public sector 13
Miriam Lips
3 Intergovernmental collaboration in the context of digital
transformation: state-of-the-art and theoretical notions 31
Gerhard Hammerschmid, Jessica Breaugh and Maike Rackwitz
4 Conditions for successful public-private collaboration for
public service innovation 52
Chesney Callens and Koen Verhoest
PART II INTERGOVERNMENTAL COLLABORATION
FOR DIGITAL TRANSFORMATION
5 The coordination of digital government platforms: the role
of administrative tradition and collaboration history 81
Jessica Breaugh and Steven Nommik
6 The coordination of smart cities: insights from
a cross-case analysis on the implementation of smart city
strategies 103
Maike Rackwitz and Dries van Doninck
7 Leadership for intergovernmental collaboration towards
digital transformation 124
Maike Rackwitz, Jessica Breaugh and Gerhard Hammerschmid
PART III PUBLIC-PRIVATE COLLABORATION FOR
DIGITAL TRANSFORMATION AND INNOVATION
8 The design and management of public-private eHealth
partnerships 144
Chesney Callens, Koen Verhoest, Erik Hans Klijn, Lena
Brogaard, Veiko Lember, Vicente Pina and Dries van Doninck
9 Contract management and network management in
public-private eHealth partnerships 168
Chesney Callens and Erik Hans Klijn
10 Viewpoints of collaboration partners on user involvement
in collaborative innovation projects 197
Jaime Garcia-Rayado and Chesney Callens
11 It is all about interaction: network structure, actor
importance, and the relation to innovative outcomes 218
Tom Langbroek and Koen Verhoest
PART IV CONCLUSIONS
12 Collaboration for digital transformation: so much more
than just technology 241
Koen Verhoest, Erik Hans Klijn, Lise H. Rykkja and
Gerhard Hammerschmid
Index