The Public Library Effectiveness Study
The Complete Report
Published on 1. June 1993
Book
Paperback/Softback
110 pages
978-0-8389-0619-4 (ISBN)
Description
This research-based study conducted by the co-authors aims to define "effectiveness" in the context of public library service, so that good customer service in libraries can become a measurable attribute.
More details
Language
English
Place of publication
Chicago, IL
United States
Publishing group
American Library Association
Target group
College/higher education
Professional and scholarly
Illustrations
Illustrations
Dimensions
Height: 230 mm
ISBN-13
978-0-8389-0619-4 (9780838906194)
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Schweitzer Classification