Identity Struggles

1. Dedication; 2. Acknowledgements; 3. Chapter 1. Introduction: A kaleidoscopic view of identity struggles at work (by Schnurr, Stephanie); 4. Part I. Struggling to construct professional competence; 5. Chapter 2. Coping with uncertainty: Gender and leadership identities in UK corporate life (by Baxter, Judith); 6. Chapter 3. Constructing a "competent" meeting chair: A study of the discourse of meeting chairing in a Hong Kong workplace (by Chan, Angela); 7. Chapter 4. Juggling "I"s and "we"s with "he"s and "she"s: Negotiating novice professional identities in stories of teamwork told in New Zealand job interviews (by Reissner-Roubicek, Sophie); 8. Chapter 5. Epistemic "Struggles": When nurses' expert identity is challenged by "knowledgeable" clients (by Zayts, Olga); 9. Chapter 6. Who's the expert?: Negotiating competence and authority in guided tours (by De Stefani, Elwys); 10. Part II. Struggling to (de-)construct in-group membership; 11. Chapter 7. You're a proper tradesman mate: Identity struggles and workplace transitions in New Zealand (by Holmes, Janet); 12. Chapter 8. Indian women at work: Struggling between visibility and invisibility (by Chatterjee, Abha); 13. Chapter 9. The dynamics of identity struggle in interdisciplinary meetings in higher education (by Choi, Seongsook); 14. Chapter 10. Laughables as a resource for foregrounding shared knowledge and shared identities in intercultural interactions in Scandinavia (by Tranekjaer, Louise); 15. Chapter 11. Workplace conflicts as (re)source for analysing identity struggles in stories told in interviews (by Miglbauer, Marlene); 16. Chapter 12. Identities on a learning curve: Female migrant narratives and the construction of identities of (non)participation in Communities of Practice (by Clifton, Jonathan); 17. Part III. Struggling to combine (sometimes competing) expectations; 18. Chapter 13. Managing patients' expectations in telephone complaints in Scotland (by Benwell, Bethan); 19. Chapter 14. Identity work in nurse-client interactions in selected community hospitals in Kenya (by Ojwang, Benson Oduor); 20. Chapter 15. 'Even if there were procedures, we will be acting at our own discretion...': General practitioners' struggle about identity (by Sowinska, Agnieszka); 21. Chapter 16. A kind of work: Narratives from Canadian indigenous women (by Medved, Maria I.); 22. Chapter 17. Adapting self for private and public audiences: The enactment of leadership identity by New Zealand rugby coaches in huddles and interviews (by File, Kieran A.); 23. Chapter 18. "I speak French=eh": Multilingualism and professional identity struggles in Luxembourg (by Franziskus, Anne); 24. Part IV. Struggling to define identity boundaries; 25. Chapter 19. The discursive accomplishment of identity during veterinary medical consultations in the UK (by Burrow, Robin); 26. Chapter 20. Embracing a new professional identity: The case of social work in Botswana (by Nkateng, Unity); 27. Chapter 21. Identity and space: Discourse perspectives (by Mautner, Gerlinde); 28. Chapter 22. Household workers' use of directives to negotiate their professional identity in Lima, Peru (by de los Heros, Susana); 29. Chapter 23. 'We're only here to help': Identity struggles in foreign domestic helper narratives (by Ladegaard, Hans J.); 30. Chapter 24. Epilogue: Identity struggles as a reflection of knowledge, competing norms, and attempts for social change (by Van De Mieroop, Dorien); 31. Index