The 8th International Conference on Knowledge Management in Organizations

Section 1: Service and Innovation.- Servitization of Business: An Exploratory Case Study of Customer Perspective.- A Service Field Concept for Service Value Creation.- Development of future center: a case study.- Co-creation value platform based on user's behaviour to increase the user engagement.- Inquest for Competitive Factors of Restaurant Information Services.- Cocreation and Implementing ITIL Service Management in the Cloud: A Case Study.- An Ontology-based Advisement Approach for SOA Design Patterns.- Creating Collaborative Innovative Environment through Knowledge Management in Pharmaceutical Industry.- Adoption Intention of Mobile Real Time Location-Based Advertising Service for 3G Cell Phone Users in Taiwan.-Section 2: Knowledge Management Practice and Case Study.- Students' innovative thinking and their perceptions about the ideal learning environment.- Sensor-data-driven knowledge-creation model: A Model and Empirical Test.- A Structural Equation Model of Knowledge Management Practices and Library Users' Satisfaction at Malaysian University Libraries.- A Bibliometric Study on the Mechanical Science and Engineering Researches in Taiwan.- Comparing Knowledge Management application in Chile and other OECD countries.- Electronic Portfolio as a Knowledge Management tool: A comparative analysis.- Knowledge and Community Formation via Cascading Modes of Communication with a Case Study and Research Design.- One-Size-Fits-All? Towards a Taxonomoy of Knowledge Workers.- A Conceptual Model for Privacy Preferences in Healthcare Environment.- Section 3: Information Technology and Knowledge Management.- A Hybrid Patent Prior Art Retrieval Approach Using Claim Structure and Description.- Improving near-duplicate detection in multi-layered collaborative requirements engineering discussions through discussion clustering.- Concepts Labeling of Document Clusters Using a Hierarchical Agglomerative Clustering (HAC) Technique.- A Visualization Approach toAutomatic Text Documents Categorization Based on HAC.- A Literature Review and Discussion of Malay Rule-based Affix Elimination Algorithms.- Ontology-based Query Expansion for Supporting Information Retrieval in Agriculture.- Metafrastes: A News Ontology-Based Information Querying Using Natural Language Processing.- An Application for Recommender Systems in the Contents Industry.- Design and Development of a Location-based Advertising and Recommending System.- Visualising Outliers in Nominal Data.- Section 4: Knowledge Management & Social Network.- Knowledge management model supported by social networks. Case: University-Enterprise.- Social-Technology Fit: A Conceptual Model.- The Use of Blogs as Knowledge Sharing in MBA.- Top-X Querying in Online Social Networks with MapReduce Solution.- SMEs - Social Media Marketing Performance.- Section 5: Knowledge Management in Business and Organization.- Knowledge Extraction of Consumers' Attitude and Behavior: A Case Study of Private Medical Insurance Policy in Japan.- Product Information Retrieval on the Web: An Empirical Study.- Japanese Students' Perception of B2C.- Bank Stock Leading Indicators and Extraction of Trigger Points.- Empowering Leadership in R&D Teams: A Closer Look at the process and outcomes.- Distribution of roles in virtual organization of agents.- Uncovering Hidden Characteristics of Your Business Leaders -Measuring the Difference between the Ideal and the Real through Persona Design Method.- Enterprise Knowledge Management under Cloud Computing Environment.- Knowledge Management Strategy using Activity Theory for a Law Firm.- Towards New Framework of the Change Management of Stakeholder Dilemma in it Systems Implementation.- Section 6: Knowledge Transfer, Sharing and Creation.- Knowledge sharing in international innovation course.- Effectiveness of Information Systems Infrastructure and Team Learning in the Integration of Knowledge Management and E- Learning Technologies.- DevelopingInnovative training for business managers: I-SME project between Finland and Vietnam.-The impact of knowledge sharing platforms in distributed requirements engineering scenarios: A systematic review.- 48-59 Investigation of Key Resistance Factors in Knowledge Sharing towards Information Security Culture in Healthcare Organization.- Mainstreaming indigenous knowledge in climate change response: traditional 'rainmaking' in Kenya.- ICT as a means of generating knowledge for Project Management.