Commit to Quality
Published on 6. May 1986
Book
Hardback
208 pages
978-0-471-83953-8 (ISBN)
Description
This exhaustive look at the quality team process is the first book to deal exclusively with implementing a quality program in a service business. It discusses implementation, development, value analysis and the differences between quality team and quality circle concepts, and examines in detail the successful quality program explaining both how and why the program worked.
More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
illustrations, bibliography, index
Dimensions
Height: 230 mm
Width: 150 mm
Weight
454 gr
ISBN-13
978-0-471-83953-8 (9780471839538)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Getting Started; Quality is Everybody's Business; Value Analysis; Quality Teams - An Improvement on Quality Circles; Virtue Is Not Necessarily Its Own Reward; Evolution - Change in Corporate Culture; Quality Has Value - The Second Year; Listening Down - and Out; Adopting Theory - Adapting Practice.