Human Resource Management 9th edn

Part 1 Human Resource Management in Changing Times

1. The Nature of HRM

2. The Global Context of HRM

3. Strategic HRM

4. Workforce Planning



Part 2 Resourcing:

5. Organisation Design and Flexibility

6. Recruitment

7. Selection Methods and Decisions

8. Staff Engagement & Retention

9. Ending the Contract



Part 3 Performance:

10. Employee Performance Management

11 Leadership

12. Managing Attendance and Absence



Part 4 Development:

13. Organisation development and change

14. The Context of Employee Learning and Development

15. Learning and Development

16. Talent and Career Development



Part 5 Employee Relations:

17. Employee Voice

18. The Legal Framework of Work

19. Equal Opportunities and Diversity

20. Discipline and Grievance



Part 6 Reward: The Contract for payment

21. Setting Pay

22. Incentives

23. Pensions and Benefits



Part 7 Contemporary Issues

24. Ethics and Corporate Social Responsibility

25. Managing the HR Function

26. Health and Wellbeing

27. Managing the International Workforce



Part 8 A Miscellany of HR Skills

I. Face-to-face and other communication skills

II. The Selection interview

III. The Appraisal interview

IV Coaching

V Presentation

VI Mediation

VII The disciplinary or grievance interview

VIII Report writing

IX Presentation at Tribunal

X. Dealing with bullying

XI. Skills for analysis and decision making

XI Statistical techniques .

XII Job Analysis

XIII Designing procedures

XIV Designing questionnaires

XV Using Consultants



Glossary