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CONTENTS
CHAPTER 1 The New Power of Moving People, Shifting Minds | Public Relations Is More Relevant Than Ever
CHAPTER 2 Play to Your Strengths | Understand What You're Good at and What You're Not Good at
CHAPTER 3 Be True to Yourself | Don't Fight Your Core Values and Principles
CHAPTER 4 Talk Isn't Cheap-It's Undervalued | Communication Is the Front Line of Good PR
CHAPTER 5 Is Everyone Happy? How PR Can Help Retain Old Customers and Win New Ones
CHAPTER 6 Getting Out in Front | Capturing Media Attention
CHAPTER 7 The Media Can Be a Friend or Foe | The Press Has a Job to Do-You May Not Like It
CHAPTER 8 Crisis Demands Strategic Immediacy | Problems Don't Go Away on Their Own
CHAPTER 9 Give More to Get More | Charity Is Good PR Work
NOTES
ABOUT 5W PUBLIC RELATIONS
5WPR - OUR MISSION STATEMENT
ACKNOWLEDGMENTS AND RESPECT
INDEX