Handbook of Intercultural Communication and Cooperation
Basics and Areas of Application
1st Edition
Published on 15. September 2010
Book
Paperback/Softback
412 pages
978-3-525-40327-3 (ISBN)
Description
The ability to communicate with people from diverse cultural backgrounds is becoming increasingly important. Many employers consider intercultural competence to be a key criterion for selecting qualified candidates. The authors discuss practical approaches for designing and conducting intercultural trainings, methodology, and evaluation procedures based on current research. They explore the intercultural factor within corporations particularly as it relates to human resource development, negotiating, dealing with conflict, and project management. Thoughts on developing an overall strategy for interculturality round off this handbook.
More details
Product info
with 23 figures and 14 tables
Edition
2nd revised edition 2010
Language
English
Place of publication
Göttingen
Germany
Target group
College/higher education
Professional and scholarly
Illustrations
with 23 figures and 14 tables
Dimensions
Height: 23.2 cm
Width: 15.5 cm
Thickness: 2.8 cm
Weight
684 gr
ISBN-13
978-3-525-40327-3 (9783525403273)
DOI
10.3244/9783525403273.1
Schweitzer Classification
Persons
Editor
Dr. phil. Dr. h.c. Alexander Thomas ist emeritierter Professor der Universität Regensburg, wo er bis 2005 an der Abteilung Sozialpsychologie und Organisationspsychologie tätig war. Er ist Gründungsmitglied des Regensburger »Instituts für Kooperationsmanagement« (IKO).
Dr. phil. Eva-Ulrike Kinast, Diplom-Psychologin, arbeitet nach mehrjähriger leitender Tätigkeit in der Personalentwicklung eines internationalen Konzerns als selbständige HR-Managementberaterin und Coach für Unternehmen weltweit.
Dr. phil. Sylvia Schroll-Machl, Diplom-Psychologin, Diplom-Religionspädagogin (FH), arbeitet als freiberufliche Trainerin und Coach für verschiedene Firmen, Organisationen und Ministerien im Bereich interkulturelle Trainings und Personalentwicklung. Sie ist Lehrbeauftragte an verschiedenen Hochschulen.
Contributions
Translation
Content
Introduction (Alexander Thomas)
I. BASICS
1. Theoretical Basis of Intecultural Communication and Cooperation
1.1 Culture and Cultural Standards (Alexander Thomas)
1.2 National and Organizational Cultures (Alexander Thomas)
1.3 The Self, The Other, the Intercultural (Alexander Thomas)
1.4 Cultural Dimensions (Gabriel Layes)
1.5 Foreign Language Competence in Intercultural Cooperation (Evelyne Glaser)
1.6 Intercultural Perception, Communication and Cooperation (Alexander Thomas)
1.7 Intercultural Identity Management (Gabriel Layes)
1.8 Intercultural Learning and Acculturation (Gabriel Layes)
1.9 Applied Intercultural Competence (Barbara Hatzer/Gabriel Layes)
1.10 Ethical Guidelines for Intercultural Action (Gerhard Winter)
2. Diagnosis Training Evaluation Coaching
2.1 Diagnosing Applied Intercultural Competence (Eva-Ulrike Kinast)
2.2 Intercultural Trainings (Eva-Ulrike Kinast)
2.3 Evaluation of Intercultural Trainings (Eva-Ulrike Kinast)
2.4 Intercultural Coaching (Eva-Ulrike Kinast)
II. AREAS OF APPLICATION
1. Intercultural Competence and Cooperation in Organizations
1.1 Intercultural Management (Siegfried Stumpf)
1.2 Intercultural Human Resource Development in International Organizations (Eva-Ulrike Kinast/Alexander Thomas)
1.3 Intercultural Marketing (Georg Felser)
2. Central Areas of Management from an Intercultural Perspective
2.1 Intercultural Rhetoric (Stefan Kammhuber)
2.2 Intercultural Negotiation (Stefan Kammhuber)
2.3 Intercultural Conflict Management and Mediation (Stefan Kammhuber)
2.4 Intercultural Project Management (Ulrich Zeutschel)
2.5 Intercultural Leadership and Management (Siegfried Stumpf)
2.6 Intercultural Teams (Siegfried Stumpf)
2.7 Managing Intercultural Aspects of Mergers and Acquisitions (Alexander Thomas/Detmar Grosse-Leege)
2.8 Global Corporate Communication (Alexander Thomas)
2.9 The International Assignment: Expatriates and their Families (Alexander Thomas/Sylvia Schroll-Machl)
2.10 Women in International Management (Iris C. Fischlmayr/Sylvia Schroll-Machl)
3. A Strategic Overall Concept for Introducing Interculturality in Corporations (Eva-Ulrike Kinast/Sylvia Schroll-Machl)
Index by Author
Index by Subject
I. BASICS
1. Theoretical Basis of Intecultural Communication and Cooperation
1.1 Culture and Cultural Standards (Alexander Thomas)
1.2 National and Organizational Cultures (Alexander Thomas)
1.3 The Self, The Other, the Intercultural (Alexander Thomas)
1.4 Cultural Dimensions (Gabriel Layes)
1.5 Foreign Language Competence in Intercultural Cooperation (Evelyne Glaser)
1.6 Intercultural Perception, Communication and Cooperation (Alexander Thomas)
1.7 Intercultural Identity Management (Gabriel Layes)
1.8 Intercultural Learning and Acculturation (Gabriel Layes)
1.9 Applied Intercultural Competence (Barbara Hatzer/Gabriel Layes)
1.10 Ethical Guidelines for Intercultural Action (Gerhard Winter)
2. Diagnosis Training Evaluation Coaching
2.1 Diagnosing Applied Intercultural Competence (Eva-Ulrike Kinast)
2.2 Intercultural Trainings (Eva-Ulrike Kinast)
2.3 Evaluation of Intercultural Trainings (Eva-Ulrike Kinast)
2.4 Intercultural Coaching (Eva-Ulrike Kinast)
II. AREAS OF APPLICATION
1. Intercultural Competence and Cooperation in Organizations
1.1 Intercultural Management (Siegfried Stumpf)
1.2 Intercultural Human Resource Development in International Organizations (Eva-Ulrike Kinast/Alexander Thomas)
1.3 Intercultural Marketing (Georg Felser)
2. Central Areas of Management from an Intercultural Perspective
2.1 Intercultural Rhetoric (Stefan Kammhuber)
2.2 Intercultural Negotiation (Stefan Kammhuber)
2.3 Intercultural Conflict Management and Mediation (Stefan Kammhuber)
2.4 Intercultural Project Management (Ulrich Zeutschel)
2.5 Intercultural Leadership and Management (Siegfried Stumpf)
2.6 Intercultural Teams (Siegfried Stumpf)
2.7 Managing Intercultural Aspects of Mergers and Acquisitions (Alexander Thomas/Detmar Grosse-Leege)
2.8 Global Corporate Communication (Alexander Thomas)
2.9 The International Assignment: Expatriates and their Families (Alexander Thomas/Sylvia Schroll-Machl)
2.10 Women in International Management (Iris C. Fischlmayr/Sylvia Schroll-Machl)
3. A Strategic Overall Concept for Introducing Interculturality in Corporations (Eva-Ulrike Kinast/Sylvia Schroll-Machl)
Index by Author
Index by Subject