
Direct and Digital Marketing in Practice
Bloomsbury Business (Publisher)
3rd Edition
Published on 29. June 2017
Book
Paperback/Softback
536 pages
978-1-4729-3909-8 (ISBN)
Description
Essential reading for those needing to get to grips with the latest and most powerful techniques available to skilled marketers.
Direct and Digital Marketing in Practice is the essential manual for all managers, marketers and students. Incisive and thorough, the text has been fully updated to reflect the continuing impact and future implications of the Internet on marketing. This new 3rd edition is one of the only comprehensive textbooks written entirely by current practising professionals. It explains in detail the powerful offline and online techniques available to direct marketers today. Direct and Digital Marketing in Practice covers vital issues such as:
? the new marketing landscape;
? gaining customer insight;
? maximising returns on marketing investment;
? integrating traditional and digital media;
? campaign planning and budgeting;
? offline and online metrics:
? testing and statistics; and
? developing compelling propositions.
Direct and Digital Marketing in Practice is an ideal reference tool, presenting detailed explanations of key concepts with practical examples and case studies. The book ensures that each point is relevant and memorable, and made in a real-world context. Written for managers looking to expand and enhance customer reach, students on MBA courses, and those taking professional qualifications, the book provides an invaluable and up-to-date guide to marketing best theory and practice in our increasingly digital and online age.
Direct and Digital Marketing in Practice is the essential manual for all managers, marketers and students. Incisive and thorough, the text has been fully updated to reflect the continuing impact and future implications of the Internet on marketing. This new 3rd edition is one of the only comprehensive textbooks written entirely by current practising professionals. It explains in detail the powerful offline and online techniques available to direct marketers today. Direct and Digital Marketing in Practice covers vital issues such as:
? the new marketing landscape;
? gaining customer insight;
? maximising returns on marketing investment;
? integrating traditional and digital media;
? campaign planning and budgeting;
? offline and online metrics:
? testing and statistics; and
? developing compelling propositions.
Direct and Digital Marketing in Practice is an ideal reference tool, presenting detailed explanations of key concepts with practical examples and case studies. The book ensures that each point is relevant and memorable, and made in a real-world context. Written for managers looking to expand and enhance customer reach, students on MBA courses, and those taking professional qualifications, the book provides an invaluable and up-to-date guide to marketing best theory and practice in our increasingly digital and online age.
Reviews / Votes
Nobody I know understands direct marketing better than Brian Thomas. Not just the theory, but the practice. If you read this book you will too. -- Drayton Bird This book clearly communicates marketing's evolution and current practices, highlighting opportunities and challenges. Each chapter provides broad scope and relevant examples, allowing the reader to achieve a full vision of the critical direct and digital marketing areas from practical perspective. -- Dr Anabel Gutierrez * Principle Lecturer in MSc Digital Marketing at Regent's University London * Direct and Digital Marketing in Practice is a great book which provides insights into how direct and digital marketing brings changes to business practice today. With years of experience in marketing sector, authors shared interesting examples, up-to-date business cases and future trend in direct and digital marketing. -- Dr Yan Sun, Senior Lecturer in London South Bank UniversityMore details
Edition
3rd edition
Language
English
Place of publication
London
United Kingdom
Publishing group
Bloomsbury Publishing PLC
Target group
Professional and scholarly
Dimensions
Height: 246 mm
Width: 189 mm
Weight
1437 gr
ISBN-13
978-1-4729-3909-8 (9781472939098)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Brian Thomas | Matthew Housden
Direct and Digital Marketing in Practice
E-Book
06/2017
3rd Edition
Bloomsbury Business
€44.49
Available for download

Brian Thomas | Matthew Housden
Direct and Digital Marketing in Practice
E-Book
06/2017
3rd Edition
Bloomsbury Business
€44.49
Available for download
Persons
Brian Thomas is an Honorary Life Fellow of the Institute of Direct and Digital Marketing (IDM). For many years, he ran IDM Diploma courses in UK, China and Australia. He is a consultant, mentor and interim manager, and a CPD accredited corporate and professional coach.
Matthew Housden is a marketing consultant, author, academic and trainer. He has worked in marketing for 25 years, with a client list that includes IBM, Barclays and Microsoft. He is Principal Lecturer in Marketing at the University of Greenwich, and a visiting professor at the Grenoble Graduate School of Business.
Matthew Housden is a marketing consultant, author, academic and trainer. He has worked in marketing for 25 years, with a client list that includes IBM, Barclays and Microsoft. He is Principal Lecturer in Marketing at the University of Greenwich, and a visiting professor at the Grenoble Graduate School of Business.
Content
Section One: The New Marketing Landscape
1. Direct and Digital Marketing Today
2. The Online Revolution
Section Two: Gaining Customer Insight
3. Collecting Customer Information
4. Using Your Information
5. The Marketing Database
Section Three: Customer Centric Planning
6. Developing the Strategic Plan
7. Integrated Marketing Communications - Brand Management in the Digital Age
8. Managing the Customer Journey from Acquisition to Relationship
Section Four: Integrated Marketing Communications
9. Campaign Planning
10. Planning Offline Media
11. Planning Digital Media
12. Developing Compelling Propositions
Section Five: Implementation and Analysis
13. Productive Effective Creative Work
14. The Power of Testing
15. Closing the Loop - Customer Service and Fulfilment Operations
16. Direct and Digital Marketing Matrics
17. Ethics and the Law
Appendix 1 Glossary
Appendix 2 Weblinks and tools
Appendix 3 Reading List
Index
1. Direct and Digital Marketing Today
2. The Online Revolution
Section Two: Gaining Customer Insight
3. Collecting Customer Information
4. Using Your Information
5. The Marketing Database
Section Three: Customer Centric Planning
6. Developing the Strategic Plan
7. Integrated Marketing Communications - Brand Management in the Digital Age
8. Managing the Customer Journey from Acquisition to Relationship
Section Four: Integrated Marketing Communications
9. Campaign Planning
10. Planning Offline Media
11. Planning Digital Media
12. Developing Compelling Propositions
Section Five: Implementation and Analysis
13. Productive Effective Creative Work
14. The Power of Testing
15. Closing the Loop - Customer Service and Fulfilment Operations
16. Direct and Digital Marketing Matrics
17. Ethics and the Law
Appendix 1 Glossary
Appendix 2 Weblinks and tools
Appendix 3 Reading List
Index