Managing Conflict
Published on 1. June 2000
Book
Paperback/Softback
128 pages
978-1-900360-28-9 (ISBN)
Description
This book for voluntary sector managers and their teams examines conflict at work and offers strategies for dealing with it. Disagreements between managers and employees, members of a team, or workers and clients can have destructive effects on the individuals concerned and on the work of the organisation. Adopting the same lively, scenario-based approach as in her previous books, Gill Taylor provides helpful advice, and reassurance that everyone can improve their conflict resolution skills.
Reviews / Votes
'The author, clearly an experienced manager, knows what she is writing about and blends management theory with experience of her real life work ... This book is for managers who want to build and leave a legacy of excellence in their wake' [Community Care]More details
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 244 mm
Width: 169 mm
ISBN-13
978-1-900360-28-9 (9781900360289)
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Schweitzer Classification