Engaging with Knowledge

Twentieth-century company structures are already outdated. Companies now are leaner having experienced downsizing, quality circles, restructuring and re-engineering. Today they seek niche markets and use technology to survive. Business transformation, change and corporate learning are topical amongst gurus and consultancies. At the same time companies try to fulfil these objectives without too much disruption to what already exists (an interesting paradox, which limits the success of the changes they actually seek). This book addresses the new knowledge management phenomenon. It provides an overview of emerging concepts, as well as practitioner experiences in the pursuit of knowledge. There are expert contributions from leading academics, IBM, Ernst & Young and other commercial organizations concerned with putting KM into practice.