Creating and driving service excellence
an executive's guide to IT service management
Published on 19. September 2011
Book
Paperback/Softback
72 pages
978-0-11-706902-2 (ISBN)
More details
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Illustrations
figs, tables
Dimensions
Height: 160 mm
ISBN-13
978-0-11-706902-2 (9780117069022)
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Schweitzer Classification