Analysis for Improving Performance: Tools for Diagnosing Organisations & Documenting Workplace Expertise

This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial-yet often overlooked-upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: Asses an organizations's real business needs and the status of its supporting systems Analyze necessary worker skills, knowledge, and attitudes Specify performance requirements and evaluation standards Produce a viable and comprehensive performance improvement design