Beyond ISO 9000
How to Sustain Quality in a Dynamic World
Published on 9. March 1998
Book
Hardback
368 pages
978-0-8144-0392-1 (ISBN)
Description
ISO 9000 is a series of internationally accepted quality standards for manufacturing and customer service processes. This book aims to show how to go beyond this, both exceeding the standards and sustaining them. It examines how to set up quality systems and how to market them.
More details
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Illustrations
Illustrations
Dimensions
Height: 229 mm
Width: 152 mm
Weight
700 gr
ISBN-13
978-0-8144-0392-1 (9780814403921)
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Schweitzer Classification