
Insightful Quality: Beyond Continuous Improvement
Beyond Continuous Improvement
Business Expert Press
Published on 16. July 2012
Book
Paperback/Softback
121 pages
978-1-60649-290-1 (ISBN)
Description
In order to survive and attain and maintain market leadership, organizations must engage in longer-term strategic quality activities to address radical - possibly paradigm-shifting - improvements that might affect the organization and its competitive position. Doing so requires a different way of thinking and acting by leaders and managers. This is known as insightful thinking, and this book can show you how to achieve this kind of success.This book is about how to think differently about quality and by doing so increase the creativity, innovation, and agility of an organization and its employees as well as the awareness of new developments in the marketplace and their possible impact on the organization and its markets. Quality must be addressed in strategic as well as operational terms in order for organizations to compete effectively over the long term. Strategic quality management requires insightful leadership.Each chapter contains short case illustrations about real organizations that illustrate the main points of that chapter. It challenges leaders and managers to adopt a new way of thinking and presents thought-provoking ideas about how organizations can begin the process of charting their own paths to insight - and lasting success.
More details
Edition
UK edition
Language
English
Place of publication
Sterling Forest
United States
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 8 mm
Weight
223 gr
ISBN-13
978-1-60649-290-1 (9781606492901)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Victor E. Sower, Distinguished Professor Emeritus of Operations Management, Sam Houston State University, Huntsville, Texas, USA.
Frank K. Fair, Professor of Philosophy and Coordinator of the Philosophy Program, Sam Houston State University, Texas, USA.
Frank K. Fair, Professor of Philosophy and Coordinator of the Philosophy Program, Sam Houston State University, Texas, USA.