
Smart Services
Artificial Intelligence in Service Systems
MDPI AG (Publisher)
Published on 29. June 2023
Book
Hardback
216 pages
978-3-0365-6283-4 (ISBN)
Description
This special issue contains 11 papers dealing with various aspects related to the usage of artificial intelligence in service provision. The Special Issue includes a broad range of papers covering recent applications of AI and new technologies across service businesses. The papers cover managerial and customer challenges, technologies, service robotics and research trends. Overall, the Special Issue offers knowledge for advancing the adoption of AI in services and inspiring managerial decisions and innovation in the fields of: service systems, smart service, service digitization, customer interactions, artificial intelligence, emotion detection, servitization, service robots and digitalization.
More details
Language
English
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 250 mm
Width: 175 mm
Thickness: 19 mm
Weight
740 gr
ISBN-13
978-3-0365-6283-4 (9783036562834)
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Schweitzer Classification