
Improving Organizational Performance
A Practical Guidebook for the Human Services Field
Gary V. Sluyter(Author)
SAGE Publications Inc (Publisher)
1st Edition
Published on 21. January 1998
Book
Hardback
141 pages
978-0-7619-0750-3 (ISBN)
Description
A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles. In addition to basic theory, it presents procedures for putting quality practices in place, using examples from the field to illuminate points, and including a complete case study to help organizations learn the quality improvement team process. Improving Organizational Performance is an effective tool for improving performance for managers in mental health, human services, and social services.
More details
Series
Language
English
Place of publication
Thousand Oaks
United States
Target group
College/higher education
Dimensions
Height: 222 mm
Width: 145 mm
Thickness: 12 mm
Weight
322 gr
ISBN-13
978-0-7619-0750-3 (9780761907503)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Gary V. Sluyter
Improving Organizational Performance
A Practical Guidebook for the Human Services Field
Book
01/1998
1st Edition
SAGE Publications Inc
€157.00
Shipment within 15-20 days
Content
Why Perfomance Improvement?
Who Are Our Customers?
Identifying Customer Requirements
Charting a Course for the Organization
The Vital Role of Leadership
Leading Change in the Organizational Culture
Measuring Organizational Performance
Constructing the Infrastructure for Organizational Improvement
Intergrating the Tools and Techniques of Performance Improvement
Case Study
References and Resources
Who Are Our Customers?
Identifying Customer Requirements
Charting a Course for the Organization
The Vital Role of Leadership
Leading Change in the Organizational Culture
Measuring Organizational Performance
Constructing the Infrastructure for Organizational Improvement
Intergrating the Tools and Techniques of Performance Improvement
Case Study
References and Resources