The Management of Quality Assurance
Published on 8. June 1988
Book
Paperback/Softback
682 pages
978-0-471-85958-1 (ISBN)
Description
This book summarizes the essential concepts, practices, and methods of modern quality assurance management. The purpose of this category of management is to lead and help employees to achieve good workmanship, and assist their companies in being productive and competitive. Benefits from such performance are shared by all as producers and consumers, and by the community at large.
More details
Series
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
Ill.
Dimensions
Height: 250 mm
Width: 190 mm
Weight
1106 gr
ISBN-13
978-0-471-85958-1 (9780471859581)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
BACKGROUND OF MODERN QUALITY ASSURANCE; Concepts and Definitions; Assurance of Quality; The Human Aspects; Managerial Dimensions; PLANNING AND CONTROLLING OF QUALITY; Planning and Control through Statistical Data; Probability and Statistics in Management Decisions; The Planning Interface: Quality and Production; Quality of Design: Product and Services; Quality of Design: Production and Operations; Quality of Design: Resources and Supplies; Quality of Conformance: Inspection and Process Control; Quality of Conformance: Acceptance Sampling Techniques; Quality of Performance: Customer Relations and Liability; MANAGING QUALITY ASSURANCE; Objectives and Strategies; Organization: Design and Development; Quality Information Systems and Decisions; Quality Cost Accounting and Performance Control; Quality Program: Design and Development; Quality Audit and Corrective Actions; Quality Assurance in the Small Business; AN EPILOGUE; Management Aids for Quality Assurance; Public Concern in Quality; Appendices.