The Management of Quality Assurance
Wiley (Publisher)
Published on 29. August 1985
Book
Hardback
682 pages
978-0-471-80310-2 (ISBN)
Description
This book summarizes the essential concepts, practices, and methods of modern quality assurance management. The purpose of this category of management is to lead and help employees to achieve good workmanship, and assist their companies in being productive and competitive. Benefits from such performance are shared by all as producers and consumers, and by the community at large. The management of quality assurance must be based on interdisciplinary studies, with emphasis on management and engineering. A broad range and integrative approach best leads to modern preventive quality assurance, and ultimately to better quality of products and services. The book is divided into four parts. Each part consists of several chapters covering logically interlinked topics. A synopsis at the beginning of each part familiarizes the reader with current issues and trends, thus helping in the understanding of the importance of quality assurance as a discipline, profession, and practice. In the overall topical layout, product and service oriented planning and control is followed by discussion of company-wide management of a quality assurance program.
The final part addresses the question: "Where do we go from here?"
The final part addresses the question: "Where do we go from here?"
More details
Series
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
illustrations, bibliography, index
Dimensions
Height: 250 mm
Width: 190 mm
Weight
1389 gr
ISBN-13
978-0-471-80310-2 (9780471803102)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Background of modern quality assurance: Concepts and Definitions; Assurance of Quality; The Human Aspects; Managerial Dimensions; Planning and controlling of quality: Planning and Control Through Statistical Data; Probability and Statistics in Management Decisions; The Planning Interface: Quality and Production; Quality of Design: Product and Services; Quality of Design: Production and Operations; Quality of Design: Resources and Supplies; Quality of Conformance: Inspection and Process Control; Quality of Conformance: Acceptance Sampling Techniques; Quality of Performance: Customer Relations and Liability; Managing quality assurance: Objectives and Strategies; Organization: Design and Development; Quality Information Systems and Decisions; Quality Cost Accounting and Performance Control; Quality Program: Design and Development; Quality Audit and Corrective Actions; An epilogue: Public Concern in Quality.