Emotional Intelligence at Work
A Professional Guide
Dalip Singh(Author)
SAGE Publications Inc (Publisher)
1st Edition
Book
Paperback/Softback
200 pages
978-0-7619-9457-2 (ISBN)
The article will not be published
Description
It is increasingly recognized that a person's intelligence quotient (IQ) contributes to only about twenty per cent of his/her success in life and at work. The balance eighty per cent depends largely on a person's emotional intelligence or emotional quotient (EQ). Directly related to emotional intelligence are qualities such as the ability to manage one's moods and to motivate and lead people as also to empathize with them. Using new research data, this book provides a conceptual understanding of emotional intelligence as also demonstrates how one can manage emotions through acquiring emotional, cognitive and behavioural skills. The book provides a fresh approach to maximize productivity, manage change and resolve conflicts at the workplace using emotional intelligence discusses several psychological aspects related to emotional intelligence, such as the consequences of low and high EQ, levels of EQ required for various tasks, and EQ and leadership - Provides examples of the application of EQ in organizations - Includes a unique standardized "Emotional Intelligence Test"
More details
Language
English
Place of publication
Thousand Oaks
United States
Target group
Professional and scholarly
Dimensions
Height: 241 mm
Width: 159 mm
ISBN-13
978-0-7619-9457-2 (9780761994572)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions

Book
05/2003
2nd Edition
SAGE Publications Inc
€36.08
Shipment within 15-20 days
Person
Dr Dalip Singh is a senior bureaucrat who joined the Indian Administrative Service (IAS) in 1982. He belongs to the Haryana Cadre and has held many important positions in the state and Central Governments.
He obtained his post-graduation in psychology from the University of Delhi in 1978 after which he completed his M.Phil and Ph.D. in psychology with research work in areas such as managerial effectiveness, transactional analysis, leadership and personality. Dr Singh taught at the Faculty of Management Studies, University of Delhi (1980-82) before joining the IAS. He has the rare distinction of being awarded D. Litt. in psychology for his work on EQ, by Bundelkhand University, Jhansi, India, in 2005.
He is a trained psychologist and an expert on emotional intelligence. He lives in Chandigarh, India, and may be contacted at www.eqindia.com
He obtained his post-graduation in psychology from the University of Delhi in 1978 after which he completed his M.Phil and Ph.D. in psychology with research work in areas such as managerial effectiveness, transactional analysis, leadership and personality. Dr Singh taught at the Faculty of Management Studies, University of Delhi (1980-82) before joining the IAS. He has the rare distinction of being awarded D. Litt. in psychology for his work on EQ, by Bundelkhand University, Jhansi, India, in 2005.
He is a trained psychologist and an expert on emotional intelligence. He lives in Chandigarh, India, and may be contacted at www.eqindia.com
Content
Emotional Intelligence
An Introduction
Emotional Intelligence and Personality
Mind and Emotions
Applying Emotional Intelligence in Organizations
Developing Emotional Intelligence in Organizations
Managing Emotions
Coping with Anger in Organizations
Measuring Emotional Intelligence
An Introduction
Emotional Intelligence and Personality
Mind and Emotions
Applying Emotional Intelligence in Organizations
Developing Emotional Intelligence in Organizations
Managing Emotions
Coping with Anger in Organizations
Measuring Emotional Intelligence