Effective Communication for Managers
Getting Your Message Across
Published on 25. September 1997
Book
Hardback
320 pages
978-0-304-33120-8 (ISBN)
Description
Effective communication skills are essential in firms of all sizes. It is not an innate skill but one which can be learned. Aiming to be accessible and amusing, and illustrated with numerous examples, this book shows the reader the pitfalls and successes of smooth communication.
More details
Series
Language
English
Place of publication
London
United Kingdom
Target group
Adult education
College/higher education
Professional and scholarly
Illustrations
20 b&w line illustra
Dimensions
Height: 244 mm
Width: 169 mm
Weight
660 gr
ISBN-13
978-0-304-33120-8 (9780304331208)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part 1 How we communicate the message through our behaviour: the message - spoken and unspoken; effective presentation; more about verbal communication. Part 2 How we communicate the message through the written word: sorting out the grammar; writing business letters, memos and reports; more about written communication. Part 3 How we communicate through information technology: computers at work; information storage and retrieval; making the most of it. Appendices: Roman numerals; conversion tables; a training approach for computer skills. (Part contents)