
PeopleSmart Participant Workbook
Pfeiffer (Publisher)
1st Edition
Published on 22. November 2005
Book
Paperback/Softback
80 pages
978-0-7879-7955-3 (ISBN)
Description
Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to:
assess skill levels for each of the eight PeopleSmart skills.
select specific job-related situations in which to improve skills.
practice and apply three ways to develop each skill.
develop action plans to further practice each skill.
You?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.
assess skill levels for each of the eight PeopleSmart skills.
select specific job-related situations in which to improve skills.
practice and apply three ways to develop each skill.
develop action plans to further practice each skill.
You?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.
More details
Language
English
Place of publication
United States
Publishing group
John Wiley & Sons Inc
Target group
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 280 mm
Width: 210 mm
Thickness: 5 mm
Weight
226 gr
ISBN-13
978-0-7879-7955-3 (9780787979553)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Mel Silberman is president of Active Training, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. Freda Hansburg is vice-president of Active Training. Silberman and Hansburg are the authors of PeopleSmart: Developing Your Interpersonal Intelligence.
Content
COURSE OBJECTIVES. MODULE 1: WORKING PEOPLESMART.
MODULE 2: UNDERSTANDING PEOPLE.
MODULE 3: EXPRESSING YOURSELF CLEARLY.
MODULE 4: ASSERTING YOUR NEEDS.
MODULE 5: EXCHANGING FEEDBACK.
MODULE 6: INFLUENCING OTHERS.
MODULE 7: RESOLVING CONFLICT.
MODULE 8: BEING A TEAM PLAYER.
MODULE 9: SHIFTING GEARS.
MODULE 10: PEOPLESMART DAY-BY-DAY.
MODULE 2: UNDERSTANDING PEOPLE.
MODULE 3: EXPRESSING YOURSELF CLEARLY.
MODULE 4: ASSERTING YOUR NEEDS.
MODULE 5: EXCHANGING FEEDBACK.
MODULE 6: INFLUENCING OTHERS.
MODULE 7: RESOLVING CONFLICT.
MODULE 8: BEING A TEAM PLAYER.
MODULE 9: SHIFTING GEARS.
MODULE 10: PEOPLESMART DAY-BY-DAY.