Active Training - A Hdbk of Techniques, Designs, Case Examples & Tips 2e (Paper) (+ Twenty Train Prog 3v Set & 101 Ways Lib Set)
Silberman(Author)
Pfeiffer Wiley (Publisher)
Published on 1. June 1997
Book
Hardback
978-0-7879-1075-4 (ISBN)
More details
Language
English
Place of publication
Chichester
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Dimensions
Height: 5 mm
Width: 5 mm
Weight
8987 gr
ISBN-13
978-0-7879-1075-4 (9780787910754)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
VOLUME ONE; Stress Management; Cultural Diversity; Customer Service; Coaching and Counselling; Men/Women Relationships; Project Management; Presentation Skills; Productive Group Skills; Cross-Cultural Training; Creative Problem Solving; Team Building; Career Development; Business Writing; Interviewing Skills; Conflict Resolution; Employee Motivation; Time Management; Performance Review; Strategic Planning; VOLUME TWO; Active Training Techniques; On the Job Training; Personal Effectiveness; Goal Setting; New Employee Orientation; Consultative Selling; Leadership in a Total Quality Organization; Process Improvement; Delegation; Ethics and Business; Sexual Harassment; AIDS in the Workplace; Accommodating Disabled Workers; Substance Abuse in the Workplace; Microsoft Windows; Maximizing Business; Computers; Taking Initiative; Successful Telephone Skills; Employee Literacy Problems; Mentoring; VOLUME THREE; Coaching Skills; Developing Career Resilience; Balancing Work and Family; Challenge of Change; Managing a Diverse Workforce; Communicating in Teams; Outdoor Team Building; Enhancing Established Teams; Exploring the Internet; Computer Networking; 360-degree Feedback; Effective Communicating; Effective Listening; Informational Interviewing; Breakthrough Learning; Succession Planning; Successful Customer Service; Business Reengineering; Business Prospecting; Technical Writing.