
Marketing: Theory, Evidence, Practice
OUP Australia and New Zealand (Publisher)
Published on 12. December 2012
Book
Paperback/Softback
656 pages
978-0-19-557355-8 (ISBN)
Description
Marketing is an important area of management activity in any organisation. It generates trade and involves analysing, planning, managing and controlling activities concerned with creating and maintaining high levels of customer service and satisfaction. The marketer's central task is to make the brand easy to buy and this requires ensuring people can find it and know about it. This book does that as it covers the main concepts and principles that underlie marketing
theory and practice. Bridging academic theory and real-world marketing knowledge, the book introduces students to the core topics necessary for their undergraduate studies and is designed with the future professional in mind. It clearly illustrates how marketing problems have been solved in business -
connecting theory to practice. Combined with an enriched digital online book version of the book (registration code and website included on print book cover flap), it is very practical in orientation and provides a more realistic view of marketing issues. Written by a combination of marketing academics and marketing scientists who engage with industry it presents information that is practical and interesting in a style that is theoretical and accessible.
theory and practice. Bridging academic theory and real-world marketing knowledge, the book introduces students to the core topics necessary for their undergraduate studies and is designed with the future professional in mind. It clearly illustrates how marketing problems have been solved in business -
connecting theory to practice. Combined with an enriched digital online book version of the book (registration code and website included on print book cover flap), it is very practical in orientation and provides a more realistic view of marketing issues. Written by a combination of marketing academics and marketing scientists who engage with industry it presents information that is practical and interesting in a style that is theoretical and accessible.
More details
Language
English
Place of publication
Melbourne
Australia
Publishing group
Oxford University Press Australia
Target group
College/higher education
Dimensions
Height: 248 mm
Width: 204 mm
Thickness: 27 mm
Weight
1364 gr
ISBN-13
978-0-19-557355-8 (9780195573558)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Byron Sharp, Professor of Marketing, University of South Australia and Director, Ehrenberg-Bass Institute for Marketing Science.
Author
Professor of Marketing Science, University of South Australia
Senior Research Associate, Ehrenberg-Bass Institute for Marketing Science, University of South Australia
Deputy Director, The Ehrenberg Centre for Research in Marketing, London South Bank University
Ehrenberg-Bass Institute for Marketing Science, University of South Australia
Professor of Marketing Management, The International Graduate School of Business, University of South Australia
Research and Strategy Development Manager, e-Channel Search
Senior Lecturer, The Ehrenberg Centre for Research in Marketing, London South Bank University
Ehrenberg-Bass Institute for Marketing Science, University of South Australia
Director, Mars Marketing Laboratory, Ehrenberg-Bass Institute for Marketing Science, University of South Australia
Ehrenberg-Bass Institute for Marketing Science, University of South Australia
Content
1 INTRODUCTION - WHAT DO MARKETING PROFESSIONALS DO?; 2 CONSUMER BEHAVIOUR AND BUSINESS BUYER BEHAVIOUR; 3 MARKETING METRICS AND MODELLING - INFORMING DECISIONS; 4 MARKET RESEARCH; 5 THE MARKETING ENVIRONMENT; 6 CUSTOMER SEGMENTATION, TARGETING AND POSITIONING; 7 PRODUCT (GOODS AND SERVICES); 8 PHYSICAL AVAILABILITY/RETAILING/PACKAGING; 9 PRICING AND DISCOUNTING; 10 ADVERTISING; 11 MEDIA DECISIONS; 12 STRATEGIC MARKETING AND PLANNING; 13 GLOBAL MARKETING; 14 SOCIAL RESPONSIBILITY AND ETHICS