
Role of Competency Mapping in Human Resource Management
A study on implementation of competency mapping in BPO'S
Ravi Shankar(Author)
LAP Lambert Academic Publishing
Published on 14. June 2016
Book
Paperback/Softback
80 pages
978-3-8454-1167-5 (ISBN)
Description
This book bridges the leadership and organizational change literatures by exploring the relationship between manager¿s leadership competencies (namely, their effectiveness at person-oriented and task-oriented behaviours) and the likelihood that they will emphasize the different activities involved in planned organizational change implementation (namely, communicating the need for change, mobilizing others to support the change, and evaluating the change implementation). While planning and implementing outsourcing initiatives, firms often wish to isolate outsourcing to a neatly defined area. However, experiences show that such isolation sometimes fails with detrimental effects for the outsourcing firm. This book focuses on upgrading the connectedness of a firm's competencies. Based on a case study, frameworks are illustrated and managerial implications and further research areas are identified. The book contributes to the outsourcing discussion with an analytical tool useful for planning and monitoring outsourcing initiatives. This finding suggests that treating planned organizational change as a generic phenomenon might mask important peculiarity associated both with the different
More details
Language
English
Place of publication
Germany
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 220 mm
Width: 150 mm
Thickness: 6 mm
Weight
137 gr
ISBN-13
978-3-8454-1167-5 (9783845411675)
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Schweitzer Classification
Person
G. RAVI SHANKAR, Assistant Professor, Department of Commerce and Business Administration, M.I.E.T Arts and Science College, Trichy. He has received Master of Philosophy in Commerce from Bharathidasan University. He has published research articles in national and international journals. He is currently engage in the field of research on marketing.