Enhancing Supplier Relationship Management Using SAP SRM

1. Introduction to Supplier Relationship Management. 29

. 1.1. e-Procurement and SRM. 30

. 1.2. The SRM Vendor Landscape. 34

. 1.3. Why SAP SRM. 34

. 1.4. Summary. 37

2. SAP SRM -- An Introduction. 41

. 2.1. Evolution of SAP SRM. 41

. 2.2. SAP SRM and SAP Enterprise Applications. 42

. 2.3. Benefits of SAP SRM. 43

. 2.4. Dissecting SAP SRM. 48

. 2.5. SAP Components. 50

. 2.6. Summary. 54

3. Operational Procurement. 55

. 3.1. Self-Service Procurement. 59

. 3.2. Services Procurement. 128

. 3.3. Plan-Driven Procurement. 135

. 3.4. Summary. 138

4. Strategic Sourcing and Contract Management. 139

. 4.1. Strategic Sourcing. 140

. 4.2. Contract Management. 171

. 4.3. What's New in Sourcing and Contract Management. 190

. 4.4. Summary. 196

5. Supplier Enablement. 197

. 5.1. Supplier Enablement Using SAP SRM. 199

. 5.2. Supplier Registration. 202

. 5.3. Supplier Collaboration: Order Collaboration. 208

. 5.4. Supplier Collaboration: Inventory and Replenishment. 229

. 5.5. Design Collaboration Using SAP PLM. 231

. 5.6. Design Collaboration Using SAP SRM. 233

. 5.7. Summary. 236

6. Catalog and Content Management -- Crafting Your Catalog Strategy. 239

. 6.1. Building a Robust Catalog Strategy. 241

. 6.2. Catalog and Content Management Using SAP SRM. 252

. 6.3. Relevant URL Links. 269

. 6.4. Relevant OSS Notes. 269

. 6.5. Summary. 270

7. Choosing Implementation Scenarios. 271

. 7.1. Overview -- SAP SRM Implementation Scenarios. 271

. 7.2. The Classic Scenario. 273

. 7.3. The Extended Classic Scenario. 278

. 7.4. The Standalone Scenario. 284

. 7.5. Decoupled Scenario. 288

. 7.6. Things to Remember and to Watch Out For. 290

. 7.7. Relevant OSS Notes. 291

. 7.8. Summary. 291

8. Organizational Structure. 293

. 8.1. Overview of the Organizational Structure in SAP SRM. 295

. 8.2. The Details Area of the Organizational Structure. 301

. 8.3. Uploading Attributes via a Function Module. 314

. 8.4. Customizing Attribute Maintenance. 316

. 8.5. Deleting Organizational Objects in SRM. 319

. 8.6. Best Practices for Creating and Managing the Organizational Structure. 320

. 8.7. Integration with SAP ERP HCM -- A Key Decision. 322

. 8.8. Pros and Cons of Creating an Organizational Structure in SAP EB or Distributing from SAP ERP HCM. 328

. 8.9. Impact of the Extended Classic Scenario on SAP SRM Organizational Structure. 330

. 8.10. System Refresh Procedure Steps. 331

. 8.11. Things to Remember. 333

. 8.12. What's New in the Organizational Structure. 333

. 8.13. Summary. 334

9. Integration with SAP ERP Financials and SAP Project System. 335

. 9.1. Financial Accounting in SAP. 336

. 9.2. Integration of SAP ERP Financials with SAP SRM. 339

. 9.3. Overview of the Purchase-to-Pay Cycle. 348

. 9.4. Budget Check in SAP SRM. 353

. 9.5. Integration with Project System. 357

. 9.6. Limitation of Extended Classic Scenario for SAP Public Sector Solution. 362

. 9.7. Integration with cProjects. 364

. 9.8. Relevant OSS Notes. 365

. 9.9. Summary. 366

10. The Role of Workflow in SAP SRM. 367

. 10.1. Workflow in SAP SRM. 370

. 10.2. Standard Delivered Workflows in SAP SRM. 375

. 10.3. Online and Offline Approvals. 394

. 10.4. Implementation Best Practices. 401

. 10.5. Security and Authorizations in Workflow. 404

. 10.6. Responsibility Rules vs. Custom Z tables. 408

. 10.7. What's New in SAP SRM 7.0 Workflow. 409

. 10.8. Relevant OSS Notes. 412

. 10.9. Summary. 412

11. Managing Security in SAP SRM. 413

. 11.1. Overview of Security in SAP. 414

. 11.2. Security in SAP SRM. 416

. 11.3. User Creation in SAP SRM for SAP EB (Internal). 423

. 11.4. User Creation in SRM for SAP EB (External). 435

. 11.5. Deleting Users in SAP SRM. 437

. 11.6. Checking Users in SAP SRM. 438

. 11.7. Roles and Authorizations in SAP SRM. 440

. 11.8. Impact of Organizational Structure in SAP SRM on Security. 446

. 11.9. Position-Based Security in SAP SRM. 451

. 11.10. Relevant OSS Notes. 454

. 11.11. Summary. 454

12. Dependency of Master Data in SAP SRM and SAP ERP. 455

. 12.1. Middleware. 457

. 12.2. Locations, Payment Terms, and Pricing Conditions. 460

. 12.3. Interlinkages. 463

. 12.4. Vendor Lists, Contracts, and Catalogs. 463

. 12.5. Delivery Addresses. 467

. 12.6. External Business Partners in SAP SRM. 470

. 12.7. Relevant OSS Notes. 480

. 12.8. Summary. 480

13. Architecture and Technology of SAP SRM. 481

. 13.1. SAP SRM Functionalities and Matrix. 483

. 13.2. SAP SRM Architecture Based on Business Scenario. 487

. 13.3. SAP SRM Business Scenarios Using SAP NetWeaver PI. 494

. 13.4. User Interface ITS to WebDynpro in SAP SRM. 495

. 13.5. SRM Sizing. 496

. 13.6. Summary. 497

14. Upgrade -- A How-To Approach. 499

. 14.1. Why Upgrade. 499

. 14.2. Answer the Question: Technical or Functional. 503

. 14.3. Understand Your Current Environment. 505

. 14.4. Expected Changes in New SRM Release. 509

. 14.5. Upgrade -- Tools and Resources. 511

. 14.6. Best Practices -- Upgrade Impact. 514

. 14.7. SAP SRM 7.0 -- Major Changes. 520

. 14.8. SAP SRM Upgrade -- Lessons Learned. 524

. 14.9. Upgrade Assessment -- via a Questionnaire. 525

. 14.10. Relevant OSS Notes. 528

. 14.11. Summary. 528

15. Performance Reporting via SAP NetWeaver BW. 529

. 15.1. SAP NetWeaver BW with SAP SRM. 530

. 15.2. Standard SAP NetWeaver BW Business Content for SAP SRM. 540

. 15.3. SAP SRM Implementation Scenario Impact on SAP NetWeaver BW Reporting. 549

. 15.4. Delivered Reports in SRM 7.0. 556

. 15.5. Things to Remember. 558

. 15.6. Relevant OSS Notes. 559

. 15.7. Summary. 559

16. SAP NetWeaver Portal and SAP SRM. 561

. 16.1. SRM Business Packages for SAP NetWeaver Portal. 563

. 16.2. Portal Security. 567

. 16.3. What's New in SAP SRM 7.0. 570

. 16.4. Relevant OSS Notes and Links. 574

. 16.5. Summary. 574

17. Customer Case Studies. 575

. 17.1. Case Study #1: New SAP ERP and SAP SRM Implementation. 575

. 17.2. Case Study #2: Existing SAP Customer with New SAP SRM and E-Sourcing Implementation. 580

. 17.3. Summary. 584

18. SAP E-Sourcing. 585

. 18.1. SAP E-Sourcing. 588

. 18.2. SAP E-Sourcing 5.1 Architecture. 592

. 18.3. SAP E-Sourcing Integration with SAP ERP and SAP SRM. 593

. 18.4. Relevant OSS Notes and Links. 595

. 18.5. Summary. 596

19. SAP Solution Manager and SAP SRM. 597

. 19.1. Solution Manager Relevance to SAP SRM. 599

. 19.2. Configuring the Solution Manager for SAP SRM. 604

. 19.3. Relevant OSS Notes and Links. 610

. 19.4. Summary. 610

20. Procurement for Public Sector. 613

. 20.1. SAP SRM and SAP Procurement for Public Sector. 613

. 20.2. What Is Different in SAP PPS. 616

. 20.3. Summary. 620

21. Selected Configuration in SAP SRM. 623

. 21.1. Integrate Organizational Structure with SAP ERP HCM. 623

. 21.2. Workflow: Restriction for Changing and Adding Approvers in the Shopping Cart. 632

. 21.3. MRP Integration with SAP SRM. 634

. 21.4. Other Configuration with SAP SRM. 639

. 21.5. Summary. 639

. 21.6. Book Conclusion. 639

A. SRM Functionality Matrix. 643

B. Jobs that Require Scheduling. 645

. B.1. Jobs Required in SAP SRM. 645

. B.2. Jobs Required in SAP ERP. 649

C. Using Different Browsers with SAP SRM. 651

D. Using Business Add-Ins with SAP SRM. 653

. D.1. Implementing a BAdI. 653

. D.2. Examples of BAdIs in SAP SRM. 655

. D.3. List of BAdIs in SAP SRM. 659

E. Customer Fields in SAP SRM. 669

. E.1. Customer-Specific Fields in SAP SRM Document Types. 669

. E.2. Related OSS NOTES. 672

F. Business Objects in SAP SRM. 673

G. Authorization Objects. 675

H. Quiz for Testing your SAP SRM Knowledge. 679

. H.1. Questions. 679

. H.2. Answers. 683

. H.3. Explanations for the Answers. 683

I. System Refresh Procedures. 691

J. Organization Structure Attributes. 693

K. Useful Transactions and Function Modules. 703

L. The Author. 709

. Index. 711