Fierce Conversations
Achieving success in work and in life, one conversation at a time
Published on 21. August 2003
Book
Paperback/Softback
288 pages
978-0-7499-2397-6 (ISBN)
Description
Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:
*Overcome the barriers to meaningful conversations
*Express who you are and what you believe
*Confront tough issues with courage, confidence and sensitivity
*Overcome fear to get to the heart of the problem
*Inspire followers, attract believers and build visions that become reality
*Bring about real change through talking
*Encourage others to reveal their true opinions
Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
*Overcome the barriers to meaningful conversations
*Express who you are and what you believe
*Confront tough issues with courage, confidence and sensitivity
*Overcome fear to get to the heart of the problem
*Inspire followers, attract believers and build visions that become reality
*Bring about real change through talking
*Encourage others to reveal their true opinions
Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
Reviews / Votes
[Susan Scott is] the master teacher of positive change through powerful communication * Peter Neill, Executive Director, AT&T Wireless *More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Little, Brown Book Group
Product notice
Paperback (UK-trade)
Dimensions
Height: 319 mm
Width: 283 mm
Thickness: 22 mm
Weight
388 gr
ISBN-13
978-0-7499-2397-6 (9780749923976)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
10/2011
Piatkus Books
€9.49
Available for download
Person
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.