Operations Management
Contemporary Concepts and Cases
Book
Mixed media product
550 pages
978-0-07-233765-5 (ISBN)
Description
This text contains both text and cases. The cases offer variety in length and rigor with several of the cases being from Harvard and Darden. The student CD-ROM packaged with the book is an interactive learning tool and brings the material to life.
More details
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Dimensions
Height: 230 mm
Weight
930 gr
ISBN-13
978-0-07-233765-5 (9780072337655)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part 1 Introduction: the operations function; operations strategy product design. Part 2 Process design: process selection; service process design; choice of technology; process-flow analysis. Part 3 Quality: managing quality; quality control and improvement. Part 4 Capacity and scheduling: supply chain management; forecasting; facilities and aggregate planning; scheduling operations; project scheduling. Part 5 Inventory: independent-demand inventory; materials requirement planning; just-in-time systems. Part 6 Case studies: introduction - Shipper Manufacturing Company; FHE, Inc.; Bliven Furniture; process - Eastern Gear, Inc; National Bicycle; Plastech; Field Service Division of DMI; quality - Bayfield Mud; Hank Kolb; fedEX; the thawed Hungarian; capacity - Meriwell Bag; Lawn King; Wold Industrial; Sport Obermeyer; P.M. Parts Division; inventory -Consolidated Electric; Southern Toro Distribution Inc.; US Stroller; Toys Plus.