The Guide to Successful Destination Management
Published on 2. April 2004
Book
Hardback
288 pages
978-0-471-22625-3 (ISBN)
Description
* The first complete book on the subject of destination management.
* Authored by the leading association of destination managers.
* Includes the Association of Destination Management Executives (ADME)'s Accepted Practices and Guidelines.
More details
Product info
gebunden
Series
Edition
1. Auflage
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Illustrations
Photos: 18 B&W, 0 Color; Drawings: 35 B&W, 0 Color
Dimensions
Height: 24 cm
Width: 19.8 cm
Thickness: 1.2 cm
Weight
686 gr
ISBN-13
978-0-471-22625-3 (9780471226253)
Schweitzer Classification
Persons
PAT SCHAUMANN, CMP, CSEP, DMCP, is President of MAC Meetings and Events, LLC, a destination management company with offices throughout the United States and Canada, and is President of Current Temp, LLC, a professional meeting and event temporary staffing solutions company that services customers worldwide. She is also President-elect, 2005--2006, of ADME.
Content
Foreword.
Preface.
Chapter 1. Understanding Destination Management.
Chapter 2. Program Planning.
Chapter 3. Transportation Services.
Chapter 4. Tours.
Chapter 5. Child Care/Children's Programs.
Chapter 6. E-business and Registration.
Chapter 7. Special Events.
Chapter 8. Food and Beverage.
Chapter 9. Additional Services.
Chapter 10. Pricing Strategies.
Chapter 11. Technology.
Chapter 12. Risk Management.
Chapter 13. Ethics.
Appendix 1: Sample Letter of Intent.
Appendix 2: Sample Contract for Services.
Appendix 3: Sample Schedules of Services.
Appendix 4: What to Look for when Chartering a Bus.
Appendix 5: Bus Safety.
Appendix 6: Excerpts from The Americans with Disabilities Act of 1990.
Appendix 7: ADA Basics At-a-Glance.
Appendix 8: Planning a Pre-or Post-Convention Tour.
Appendix 9: Case Study: KiddieCorp, Inc.
Appendix 10: Meeting Contract Process Outline.
Appendix 11: Ethics Quiz.
Index.