Keeping the Edge
Giving Customers the Service They Demand
Published on 1. October 1995
Book
Hardback
358 pages
978-0-525-93799-9 (ISBN)
More details
Language
English
Place of publication
New York
United States
Publishing group
Penguin Putnam Inc
Target group
Professional and scholarly
Dimensions
Height: 235 mm
Width: 165 mm
Weight
635 gr
ISBN-13
978-0-525-93799-9 (9780525937999)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification