The Management of Expertise

Introduction; H.Scarbrough.- PART 1: SOCIETAL PERSPECTIVES ON EXPERTISE.- Understanding and Managing Expertise; H.Scarbrough.- Is it Hard Times for the Salariat?; G.Burrell.- Consultancy Expertise: A Post-Modern Perspective; B.Baxter.- PART 2: EXPERTISE AND TECHNOLOGICAL INNOVATION.- Designing Jobs with Advanced Manufacturing Technology: The Negotiation of Expertise; J.M.Corbett.- Professional Associations and the Management of Expertise; J.Swann.- Strategic IT in Financial Services: The Social Construction of Strategic Knowledge; H.Scarbrough.- PART 3: INSTITUTIONAL CHANGE AND THE MANAGEMENT OF EXPERTISE.- Information Systems for Knowledge Management; H.Scarbrough.- Beleaguered Professionals: Clinicians and Institutional Change in the NHS; L.Ashburner & L.Fitzgerald.- Commodifying Professional Expertise: IT in Financial Services; H.Scarbrough.