
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
Quick, Effective Activities to Improve Communication, Trust, and Collaboration
Mary Scannell(Author)
McGraw-Hill Professional (Publisher)
Published on 16. July 2010
Book
Paperback/Softback
240 pages
978-0-07-174224-5 (ISBN)
Description
Make workplace conflict resolution a game that EVERYBODY wins!Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas-before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to:
Build trust Foster morale Improve processes Overcome diversity issues And more
Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict-and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Build trust Foster morale Improve processes Overcome diversity issues And more
Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict-and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
More details
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
30 Illustrations
Dimensions
Height: 235 mm
Width: 191 mm
Thickness: 13 mm
Weight
456 gr
ISBN-13
978-0-07-174224-5 (9780071742245)
Schweitzer Classification
Person
About the Author
Mary Scannell (Tempe, Arizona) is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.
Mary Scannell (Tempe, Arizona) is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.
Content
Introduction: Why Every Employee Needs Conflict Resolution Training;How to Use this Book; Part 1. Communication; Part 2. Diversity; Part 3. Trust; Part 4. Perspective; Part 5. Emotional Intelligence; Part 6. Collaboration