Essentials of Organizational Behavior
An Evidence-Based Approach
1st Edition
Published on 10. September 2015
Book
Paperback/Softback
504 pages
978-1-4833-4565-9 (ISBN)
Description
"The Scandura text provides a rich contribution to the traditional Organizational Behavior conversation. It is well- grounded in behavioral theory and contemporary organizational research and promotes the tangible application of both."
-DeNisha McCollum, John Brown University
The tools you need to manage and lead
Essentials of Organizational Behavior: An Evidence-Based Approach equips students with the theory, research, and skills they need to be effective leaders and managers in today's organizations. Author Terri A. Scandura utilizes a toolkit of real-life case studies, assessments, and exercises to teach students how organizational behavior can improve performance at every level in the workplace. With an emphasis on developing critical thinking skills and applying research to real scenarios, this book is a must-have resource for any student looking to enter the professional workforce.
Give your students the SAGE edge!
SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/scandura.
-DeNisha McCollum, John Brown University
The tools you need to manage and lead
Essentials of Organizational Behavior: An Evidence-Based Approach equips students with the theory, research, and skills they need to be effective leaders and managers in today's organizations. Author Terri A. Scandura utilizes a toolkit of real-life case studies, assessments, and exercises to teach students how organizational behavior can improve performance at every level in the workplace. With an emphasis on developing critical thinking skills and applying research to real scenarios, this book is a must-have resource for any student looking to enter the professional workforce.
Give your students the SAGE edge!
SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/scandura.
Reviews / Votes
"Professor Scandura presents a wonderful vision for an advanced organizational behavior text. As students of organizational behavior enter the workplace, one of the major challenges they face [is] applying theory to practice. Professor Scandura's exemplary work is a contemporary model where students can fully appreciate the science-practitioner model of organizational leadership." -- Chan Hellman "Scandura's text provides a view of organizational behavior for the leader that is relevant to today's education at both undergraduate and graduate levels. The opportunities to apply this learning are embedded in every chapter and accessible for all students." -- Marie Hansen "The Scandura text provides a rich contribution to the traditional Organizational Behavior conversation. It is well- grounded in behavioral theory and contemporary organizational research and promotes the tangible application of both." -- DeNisha McCollum "Scandura offers a rigorous, evidence-based approach to Organizational Behavior that is presented in a straightforward, easy to read style. I think students will enjoy reading this book, and learn a lot while doing so." -- Hannah R. Rothstein "Scandura's OB text is pitched at a level that will resonate well with MBA students." -- Carrie Hurst "In order to compete in today's world, students must be knowledgeable of current events. The case studies incorporated in this text enable students to share experiences with their peers and to feel more equipped in solving real world problems." -- Minerva Cruz "Finally we have a text that combines leadership and organizational behavior. Terri Scandura has done it! This approach gives leaders a strong foundation on how leaders can apply organizational behavior principles to improve performance at every level in the workplace." -- Jim Bryan "Wonderful integration of Leadership for the OB student. Provides tools that will be useful early in the careers of our students." -- Michael R. Buckley "After many years of teaching, I am finally happy to see a text that only focuses on material that is truly useful for today's business students. Students are interested in gaining the tools to become good managers, not a historical overview of the field. This text emphasizes material that is most current and relevant." -- Cecily Cooper "The authors concise "plain talk style" simplifies complex concepts and research, enabling students to easily grasp contemporary issues and solutions associated with Organizational Behavior." -- Jay Jacobson "Breaks the mold in management text books and management education." -- James W. Bishop "Scandura's new text delivers on the promise of a concise yet substantive and evidence-based survey of Organizational Behavior." -- David McCalman "Terri Scandura's textbook with its central focus on leadership highlights the notion that leadership is at the crux of organizational behavior and that training students to do is what we as instructors should be about. This is especially true for student-managers pursuing MBA degrees. Everything we do in class, everything we teach, every assignment and every paper should give student-managers a down-to-earth lift toward effective leadership. Scandura's textbook addresses leadership issues and shows how theories and concepts of OB can help students in their careers." -- Robert Toronto "This text offers a practical research-based approach to the study of organizational behavior and provides a meaningful description of the leader's role in the organization." -- Joel Baldomir "The integration of a leadership perspective into each topic and the presentation of possible implications for the practice of leadership are rare and valuable contributions to the study and understanding of organizational behavior. This textbook will be useful for students not only while they are in the classroom, but as they enter (or re-enter) the contemporary and complex situational contexts of real-world organizations." -- Jody A. WorleyMore details
Edition
First Edition
Language
English
Place of publication
Thousand Oaks
United States
Target group
College/higher education
Dimensions
Height: 232 mm
Width: 187 mm
Weight
746 gr
ISBN-13
978-1-4833-4565-9 (9781483345659)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Terri A. Scandura is currently the Warren C. Johnson Professor of Management in the Miami Herbert Business School at the University of Miami. From 2007 to 2012, she served as Dean of the Graduate School of the university. Her fields of interest include leadership, mentorship, and applied research methods. She has been a visiting scholar in Japan, Australia, Hong Kong, China, and the United Arab Emirates.
Dr. Scandura has authored or coauthored over 200 presentations, articles, and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behavior, Research in Personnel and Human Resource Management, and others.
She has presented executive education programs on leadership, mentoring, leading change, and high-performance teams to numerous organizations such as VISA International, Royal Caribbean Cruise Lines, the Young Presidents Organization, Hewlett-Packard, and Baptist Health Systems.
Dr. Scandura is a Fellow of the Society for Industrial & Organizational Psychology, the American Psychological Association, and the Southern Management Association. She is a member of the Society of Organizational Behavior and the Academy of Management. She is a past associate editor for Group & Organization Management, the Journal of International Business Studies, the Journal of Management, and Organizational Research Methods. She currently serves on editorial boards for major journals including The Leadership Quarterly, Organizational Research Methods, and Group & Organization Management.
Dr. Scandura has authored or coauthored over 200 presentations, articles, and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behavior, Research in Personnel and Human Resource Management, and others.
She has presented executive education programs on leadership, mentoring, leading change, and high-performance teams to numerous organizations such as VISA International, Royal Caribbean Cruise Lines, the Young Presidents Organization, Hewlett-Packard, and Baptist Health Systems.
Dr. Scandura is a Fellow of the Society for Industrial & Organizational Psychology, the American Psychological Association, and the Southern Management Association. She is a member of the Society of Organizational Behavior and the Academy of Management. She is a past associate editor for Group & Organization Management, the Journal of International Business Studies, the Journal of Management, and Organizational Research Methods. She currently serves on editorial boards for major journals including The Leadership Quarterly, Organizational Research Methods, and Group & Organization Management.
Content
Section I: Organizational Behavior and Leadership
Chapter 1: What is Organizational Behavior?
Chapter Learning Objectives
A Crisis of Leadership?
What is Organizational Behavior?
Evidence-Based Management
What is Critical Thinking?
The Scientific Method
Outcome Variables in Organizational Behavior
Levels of Analysis in Organizational Behavior
How Organizational Behavior Can Increase Employee Performance
Toward More Effective Organizational Leaders: Plan for this Textbook
Leadership Implications: Thinking Critically
Chapter 2: Leadership: Core Concepts
Chapter Learning Objectives
Have Leaders Lost their Followers' Trust?
What is Leadership?
Full Range Leadership Development
Leader-Member Exchange (LMX)
The Importance of Trust
Power and Influence
Organizational Politics and Political Skill
Ethical Leadership
Servant and Authentic Leadership
Leadership Implications: Developing Relationships and Leading Ethically
Section II: Understanding Individuals in Organizations
Chapter 3: Individual Differences
Chapter Learning Objectives
The Right Stuff at the Wrong Time
What is Personality?
Psychological Capital
Emotions and Moods at Work
Neuroscience
Diversity
Generations at the Workplace
Leading Diverse Followers
Mindfulness
Leadership Implications: Embracing Diversity
Chapter 4: Attitudes and Job Satisfaction
Chapter Learning Objectives
Job Satisfaction: A Downward Trend
What is an Attitude?
Do Attitudes Matter?
Job Satisfaction
Job Search Attitudes
Organizational Commitment
Perceived Organizational Support
Psychological Empowerment
Leadership Implications: Creating Meaning at Work
Chapter 5: Perception
Chapter Learning Objectives
Would you be Happier if You Were Richer?
What is Perception?
Understanding Why People Don't See Eye to Eye
Attribution Theory
The Romance of Leadership
The Pygmalion Effect
Employability: How Potential Employers Perceive You
Leadership Implications: Leading Followers with Differing Perceptions
Chapter 6: Individual Decision Making
Chapter Learning Objectives
The Importance of Decisions
Decision Processes and Organizational Performance
The Rational Decision-Making Model
Prospect Theory
Intuition
Decision Traps
Creative Problem Solving
Leadership Implications: How Leaders Support Creativity
Section III: Motivating Employees
Chapter 7: Motivation: Core Concepts
Chapter Learning Objectives
Do You Have Grit?
What is Motivation?
Need Theories
Goal Setting
Job Characteristics Theory
The Importance of Fairness
Expectancy Theory
Path-Goal Theory
Leadership Implications: Leaders as Motivators
Chapter 8: Motivation: Learning and Rewards
Chapter Learning Objectives
The Meaning of Money
Reinforcement Theory
Social Learning Theory
Intrinsic vs. Extrinsic Rewards
What Money Can and Cannot Do
Performance Management
Problems with Performance Reviews
Feedback Seeking
Leadership Implications: Motivating with Rewards
Section IV: Building Relationships
Chapter 9: Group Processes and Teams
Chapter Learning Objectives
Why Teams Matter: "The Orange Revolution"
What is a Team?
Team Purpose
Team Development
Team Effectiveness
Cohesion
Team Norms
Team Mental Models
Participation in Team Decisions
Team Decision Making Methods
Team Challenges
Leadership Implications: Empowering the Team
Chapter 10: Managing Conflict and Negotiation
Chapter Learning Objectives
What are CEOs Getting Coaching For?
What is Conflict?
Conflict Resolution Styles
Team Conflict and Performance
Third-Party Interventions
Resolving Conflict Across Cultures
Negotiation
Leadership Implications: Perspective Taking
Chapter 11: Organizational Communication
Chapter Learning Objectives
"Thin-Slicing" a Conversation
What is Organizational Communication?
Barriers to Effective Communication
Communication Networks
Electronic Communication
Cross-Cultural Communication
Nonverbal Communication
Silence
Leadership Implications: The Management of Meaning
Chapter 12: Cross-Cultural Differences and Adjustments
Chapter Learning Objectives
Global Diversity: A Key Workforce Trend
What is Culture?
High-Context Versus Low-Context Cultures
Hofstede's Cultural Values
GLOBE Studies of Cross-Cultural Leadership
Cultural Tightness-Looseness
Developing Global Leaders
Culture Shock
Cross-Cultural Adjustment for Expatriates
Leadership Implications: "Explain Before Blame"
Section V: Creating Change
Chapter 13: Stress in the Context of Organizational Change
Chapter Learning Objectives
"Road Warriors"
What is Stress?
Stress and Organizational Performance
Stress and Organizational Change
Sources of Work-Related Stress
Stress Episode
Stress is a Global Concern
Coping
Preventative Stress Management in Organizations
Leadership Implications: Helping Employees Cope
Chapter 14: Organizational Culture
Chapter Learning Objectives
When Elephants Learn to Dance
What is Organizational Culture?
National Culture and Organizational Culture
Strong Organizational Cultures
Socialization
How Employees Learn Culture
Organizational Climate
Leadership Implications: Changing Organizational Culture
Chapter 15: Leading Change
Chapter Learning Objectives
Helping Employees Embrace Change
Forces Driving Organizational Change
Planned Organizational Change
Organizational Subsystems Involved in Planned Change
Organizational Development
Resistance to Change
Leading Change
Effective Change Implementation
Leadership Implications: Creating Learning Organizations
Appendix: Research Designs used in Organizational Behavior
Chapter 1: What is Organizational Behavior?
Chapter Learning Objectives
A Crisis of Leadership?
What is Organizational Behavior?
Evidence-Based Management
What is Critical Thinking?
The Scientific Method
Outcome Variables in Organizational Behavior
Levels of Analysis in Organizational Behavior
How Organizational Behavior Can Increase Employee Performance
Toward More Effective Organizational Leaders: Plan for this Textbook
Leadership Implications: Thinking Critically
Chapter 2: Leadership: Core Concepts
Chapter Learning Objectives
Have Leaders Lost their Followers' Trust?
What is Leadership?
Full Range Leadership Development
Leader-Member Exchange (LMX)
The Importance of Trust
Power and Influence
Organizational Politics and Political Skill
Ethical Leadership
Servant and Authentic Leadership
Leadership Implications: Developing Relationships and Leading Ethically
Section II: Understanding Individuals in Organizations
Chapter 3: Individual Differences
Chapter Learning Objectives
The Right Stuff at the Wrong Time
What is Personality?
Psychological Capital
Emotions and Moods at Work
Neuroscience
Diversity
Generations at the Workplace
Leading Diverse Followers
Mindfulness
Leadership Implications: Embracing Diversity
Chapter 4: Attitudes and Job Satisfaction
Chapter Learning Objectives
Job Satisfaction: A Downward Trend
What is an Attitude?
Do Attitudes Matter?
Job Satisfaction
Job Search Attitudes
Organizational Commitment
Perceived Organizational Support
Psychological Empowerment
Leadership Implications: Creating Meaning at Work
Chapter 5: Perception
Chapter Learning Objectives
Would you be Happier if You Were Richer?
What is Perception?
Understanding Why People Don't See Eye to Eye
Attribution Theory
The Romance of Leadership
The Pygmalion Effect
Employability: How Potential Employers Perceive You
Leadership Implications: Leading Followers with Differing Perceptions
Chapter 6: Individual Decision Making
Chapter Learning Objectives
The Importance of Decisions
Decision Processes and Organizational Performance
The Rational Decision-Making Model
Prospect Theory
Intuition
Decision Traps
Creative Problem Solving
Leadership Implications: How Leaders Support Creativity
Section III: Motivating Employees
Chapter 7: Motivation: Core Concepts
Chapter Learning Objectives
Do You Have Grit?
What is Motivation?
Need Theories
Goal Setting
Job Characteristics Theory
The Importance of Fairness
Expectancy Theory
Path-Goal Theory
Leadership Implications: Leaders as Motivators
Chapter 8: Motivation: Learning and Rewards
Chapter Learning Objectives
The Meaning of Money
Reinforcement Theory
Social Learning Theory
Intrinsic vs. Extrinsic Rewards
What Money Can and Cannot Do
Performance Management
Problems with Performance Reviews
Feedback Seeking
Leadership Implications: Motivating with Rewards
Section IV: Building Relationships
Chapter 9: Group Processes and Teams
Chapter Learning Objectives
Why Teams Matter: "The Orange Revolution"
What is a Team?
Team Purpose
Team Development
Team Effectiveness
Cohesion
Team Norms
Team Mental Models
Participation in Team Decisions
Team Decision Making Methods
Team Challenges
Leadership Implications: Empowering the Team
Chapter 10: Managing Conflict and Negotiation
Chapter Learning Objectives
What are CEOs Getting Coaching For?
What is Conflict?
Conflict Resolution Styles
Team Conflict and Performance
Third-Party Interventions
Resolving Conflict Across Cultures
Negotiation
Leadership Implications: Perspective Taking
Chapter 11: Organizational Communication
Chapter Learning Objectives
"Thin-Slicing" a Conversation
What is Organizational Communication?
Barriers to Effective Communication
Communication Networks
Electronic Communication
Cross-Cultural Communication
Nonverbal Communication
Silence
Leadership Implications: The Management of Meaning
Chapter 12: Cross-Cultural Differences and Adjustments
Chapter Learning Objectives
Global Diversity: A Key Workforce Trend
What is Culture?
High-Context Versus Low-Context Cultures
Hofstede's Cultural Values
GLOBE Studies of Cross-Cultural Leadership
Cultural Tightness-Looseness
Developing Global Leaders
Culture Shock
Cross-Cultural Adjustment for Expatriates
Leadership Implications: "Explain Before Blame"
Section V: Creating Change
Chapter 13: Stress in the Context of Organizational Change
Chapter Learning Objectives
"Road Warriors"
What is Stress?
Stress and Organizational Performance
Stress and Organizational Change
Sources of Work-Related Stress
Stress Episode
Stress is a Global Concern
Coping
Preventative Stress Management in Organizations
Leadership Implications: Helping Employees Cope
Chapter 14: Organizational Culture
Chapter Learning Objectives
When Elephants Learn to Dance
What is Organizational Culture?
National Culture and Organizational Culture
Strong Organizational Cultures
Socialization
How Employees Learn Culture
Organizational Climate
Leadership Implications: Changing Organizational Culture
Chapter 15: Leading Change
Chapter Learning Objectives
Helping Employees Embrace Change
Forces Driving Organizational Change
Planned Organizational Change
Organizational Subsystems Involved in Planned Change
Organizational Development
Resistance to Change
Leading Change
Effective Change Implementation
Leadership Implications: Creating Learning Organizations
Appendix: Research Designs used in Organizational Behavior