Exploring Service Science
9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings
Published on 13. September 2018
Book
Paperback/Softback
XIII, 416 pages
978-3-030-00712-6 (ISBN)
Description
This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.
The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.More details
Series
Edition
2018 ed.
Language
English
Place of publication
Cham
Switzerland
Publishing group
Springer International Publishing
Target group
Professional and scholarly
Illustrations
67 s/w Abbildungen
XIII, 416 p. 67 illus.
Dimensions
Height: 235 mm
Width: 155 mm
Thickness: 24 mm
Weight
651 gr
ISBN-13
978-3-030-00712-6 (9783030007126)
DOI
10.1007/978-3-030-00713-3
Schweitzer Classification
Other editions
Additional editions
Gerhard Satzger | Lia Patrício | Mohamed Zaki
Exploring Service Science
9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings
E-Book
09/2018
Springer
€53.49
Available for download