
Management and Marketing for Improved Retail Competitiveness and Performance
Business Science Reference (Publisher)
Published on 28. July 2023
Book
Paperback/Softback
457 pages
978-1-6684-8575-0 (ISBN)
Description
The growth of companies' online presences is an unquestionable reality. However, not everything goes online, and the physical presences of companies continue to exist, with the physical retail point of sale as a place for experimentation and immediate consumption, brand showroom, and support for online sales, which are fundamental to the shopping experience. Managing a retail point of sale implies acting on several fronts, bearing in mind the market requirements, the point of sale's brand strategy, the strategies of the brands being sold, and all other aspects related to the management of a business, while considering the specificities of a retail point of sale. Management and Marketing for Improved Retail Competitiveness and Performance provides knowledge and skills to allow readers to understand and apply the different concepts, techniques, and tools to manage a retail point of sale in the various aspects of a business. Covering key topics such as advertising, client loyalty, and merchandising, this premier reference source is ideal for business owners, managers, marketers, researchers, scholars, academicians, practitioners, instructors, and students.
More details
Language
English
Place of publication
Hershey
United States
Publishing group
IGI Global
Target group
Professional and scholarly
Dimensions
Height: 280 mm
Width: 216 mm
Thickness: 27 mm
Weight
1206 gr
ISBN-13
978-1-6684-8575-0 (9781668485750)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Jose Duarte Santos | Ines Veiga Pereira | Paulo Botelho Pires
Management and Marketing for Improved Retail Competitiveness and Performance
Book
06/2023
IGI Global
€362.20
Withdrawn from sale
Persons
José Duarte da Rocha Santos received his PhD in Management from Vigo University. He also holds MSc in Marketing and a bachelor's degree in Business Sciences. Between 1987 and 2002, he played various roles in sales, marketing, and management of companies in the information technology sector. From 2003 to 2018, he performed the functions of a management and marketing consultant. Since 1999, he has been a professor in higher education in Portugal in the fields of management and marketing. He is currently a marketing professor at the Accounting and Business School of the Polytechnic of Porto (ISCAP/P.PORTO). He is also a senior researcher at the CEOS.PP - Centre for Organizational and Social Studies of the Polytechnic of Porto, Portugal. His principal research area is customer relationship management through digital marketing.