Capacity Manager
Careers in IT service management
Published in 2014
Book
Paperback/Softback
120 pages
978-1-78017-269-9 (ISBN)
Description
Today's businesses depend on IT and its ability to meet business needs in a cost-effective way. A capacity manager is responsible for ensuring that the necessary IT capacity is available. This accessible book covers various aspects of the role, including purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.It gives practical guidance to those new to the role or interested in developing a better understanding of what it is about.
Today's businesses depend on IT and its ability to meet business needs in a cost-effective way. A capacity manager is responsible for ensuring that the necessary IT capacity is available. This accessible book covers various aspects of the role, including purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.It gives practical guidance to those new to the role or interested in developing a better understanding of what it is about.
Today's businesses depend on IT and its ability to meet business needs in a cost-effective way. A capacity manager is responsible for ensuring that the necessary IT capacity is available. This accessible book covers various aspects of the role, including purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.It gives practical guidance to those new to the role or interested in developing a better understanding of what it is about.
More details
Series
Language
English
Place of publication
Swindon
United Kingdom
Publishing group
BCS Learning & Development Limited
Target group
Professional and scholarly
Dimensions
Height: 198 mm
Width: 129 mm
ISBN-13
978-1-78017-269-9 (9781780172699)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
John Sansbury owns Infrassistance, a consultancy specialising in service management, is an ITIL practitioner, examiner, trainer, speaker, author and consultant as well as a Chartered IT Professional and Fellow of BCS. He is passionate about service management and has helped some of the world's largest organisations improve the delivery of their IT services.
John Sansbury owns Infrassistance, a consultancy specialising in service management, is an ITIL practitioner, examiner, trainer, speaker, author and consultant as well as a Chartered IT Professional and Fellow of BCS. He is passionate about service management and has helped some of the world's largest organisations improve the delivery of their IT services.
John Sansbury owns Infrassistance, a consultancy specialising in service management, is an ITIL practitioner, examiner, trainer, speaker, author and consultant as well as a Chartered IT Professional and Fellow of BCS. He is passionate about service management and has helped some of the world's largest organisations improve the delivery of their IT services.