Management Consultancy

Part 1 The management consultancy industry: the industry, past and present; professionalism and ethics; consultancy in a changing world. Part 2 Consulting process: the client-consultant relationship; the entry phase; diagnosis and data collection; the formulation of recommendations and the writing and presentation of reports; implementation. Part 3 Managing the business of management consultancy: market strategy; control issues; human resource management. Part 4 Change management: the management of change; the roles of the management consultant in the change management process. Part 5 Information technology: the impact of IT on consultancy practice. Part 6 concepts and tools: the techniques, methods and models of consulting. Part 7 Different fields of consulting activity: small and medium size firms; the public sector; large corporates; consulting for charities; consulting internationally; the internal consultant. Part 8 Looking forward to the next century: challenges and prospects.