Making TQM Work
Published on 29. June 1995
Book
Paperback/Softback
96 pages
978-0-7494-1521-1 (ISBN)
Description
Total quality management (TQM) seeks to transform a company's products. This text describes how managers can help to develop a flexible approach towards the introduction of TQM practices, based on a combination of good ideas and an understanding of the company's needs and goals.
More details
Series
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (UK-trade)
Illustrations
illustrations
Dimensions
Height: 216 mm
Width: 135 mm
Weight
185 gr
ISBN-13
978-0-7494-1521-1 (9780749415211)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Define the quality culture; earn your customer's loyalty; help management to become leaders; bring out the best in your people; make your product world class; quality systems - a stabilizing force; staying in touch; how to get started.