Managing Complexity

Contents PART 1 Fundamentals 1 What is complexity? Introduction; Defining Complexity; Complex Versus Complicated; Complexity and Uncertainty; The Seven Criteria of Complexity; Negative and Positive Aspects of Complexity; Evolution Favours Complexity; Co-Evolution of Technology, Economy and Society; Complexity and Information Society; Complexity and Philosophy 2 A method for managing complexity Introduction; Coping with External Complexity; Tuning Internal Complexity; Modelling Complexity; Adaptability; Designing Adaptive Business Processes 3 Multi-agent technology Introduction; Fundamentals; MAS for Adaptive Resource Allocation; Knowledge Base; Virtual World; Decision-Making; Agent Negotiations; Architecture; Multi-Agent Platform; Main Features of Our MAS; Multi-Agent Software as a Complex Adaptive System; Comparing Multi-Agent Software with Conventional Programs 4 Emergent intelligence Fundamentals; Evidence of Intelligent Behaviour; Thermodynamics of the Virtual World PART 2 Commercial applications 5 Adaptive scheduling of seagoing tankers The Problem; The Solution; Results 6 Adaptive scheduling of taxis The Problem; The Solution; Results 7 Adaptive scheduling of car rentals The Problem; The Solution; Results 8 Adaptive scheduling of road transport The Problem; The Solution; Results 9 Adaptive data mining The Problem; The Solution; Application Examples; Results 10 Adaptive semantic processing The Problem; The Solution; Application Example: Assessing Relevance of Abstracts; Results 11 Adaptive detection of clashes caused by design changes The Problem; The Solution; Results 133 12 Adaptive scheduling of supply networks The Problem; The Solution; Results 13 Adaptive scheduling of services for the international space station The Problem; The Solution; Results 14 Adaptive scheduling of a fleet of satellites The Problem; The Solution; Results 15 Adaptive scheduling of high-speed railways The Problem; The Solution; Results 16 Adaptive scheduling of manufacturing The Problem; The Solution; Results 17 Adaptive management of service teams The Problem; The Solution; Results 18 Adaptive project management The Problem; The Solution; Results PART 3 A roadmap into the future 19 A vision and ideas A Shift from Personal to Business Applications; The IoT; Digital Enterprise; Smart City; Smart Logistics