
Hotel Management and Operations
Wiley (Publisher)
4th Edition
Published on 1. March 2006
Book
Paperback/Softback
496 pages
978-0-471-47065-6 (ISBN)
Article exhausted; check for reprint
Description
With enhanced coverage of security, human resources, and trends in the industry, Hotel Management and Operations, Fourth Edition provides a practical, yet comprehensive approach to how professionals in all areas of the industry manage the many different aspects of their operation.
More details
Edition
4., Auflage
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 23.4 cm
Width: 19.3 cm
Thickness: 27 mm
Weight
858 gr
ISBN-13
978-0-471-47065-6 (9780471470656)
Schweitzer Classification
Other editions
New editions

Michael J. O'Fallon | Denney G. Rutherford
Hotel Management and Operations
Book
02/2010
5th Edition
Wiley
€136.50
Shipment within 10-20 days
Previous edition

Denney G. Rutherford
Hotel Management and Operations
Book
10/2001
3rd Edition
Wiley
€77.90
Article exhausted; check for reprint
Persons
Denney Rutherford is the Ivar B. Haglund Distinguished Professor of Hotel and Restaurant Administration in Washington State University's College of Business and Economics. He is heavily involved in the Educational Insitute of the American Hotel and Motel Association, as well as Council on Hotel and Restaurant Institutional Education.
Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.
Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.
Content
Contributors.
Acknowledgments.
1. OVERVIEW.
2. ORGANIZATION.
3. GENERAL MANAGERS: A VIEW AT THE TOP.
4. OPERATIONS: ROOMS.
5. OPERATIONS: HOUSEKEEPING, ENGINEERING, AND SECURITY.
6. FOOD AND BEVERAGE DIVISION.
7. MARKETING AND ASSOCIATED ACTIVITIES.
8. FINANCIAL CONTROL AND INFORMATION MANAGEMENT.
9. HUMAN RESOURCES POLICY MANAGEMENT.
Acknowledgments.
1. OVERVIEW.
2. ORGANIZATION.
3. GENERAL MANAGERS: A VIEW AT THE TOP.
4. OPERATIONS: ROOMS.
5. OPERATIONS: HOUSEKEEPING, ENGINEERING, AND SECURITY.
6. FOOD AND BEVERAGE DIVISION.
7. MARKETING AND ASSOCIATED ACTIVITIES.
8. FINANCIAL CONTROL AND INFORMATION MANAGEMENT.
9. HUMAN RESOURCES POLICY MANAGEMENT.