Fearless Performance Reviews: Coaching Conversations that Turn Every Employee into a Star Player
Published on 16. February 2013
Book
Paperback/Softback
272 pages
978-0-07-180472-1 (ISBN)
Description
Turn the performance review process into a performance enhancement process
Fearless Performance Reviews introduces a groundbreaking new framework that transforms not just the review process but the entire relationship between coach and employee.
Experts Jeffrey and Linda Russell replace the traditional performance review with the Performance Coaching Conversation, a bottom-up alternative in which the employee takes the lead both during the review process and throughout the entire performance cycle.
"Fearless Performance Reviews is a great way to step new and experienced supervisors through a much more effective process for performance reviews. The process that is described in the book really does take the fear out of both sides of the performance assessment process."
-Dawn Thistle, Organizational Learning Manager, Springs Window Fashions
"Getting to the goal of effective performance reviews requires collaboration. What better way to share the journey to success than to agree on the route. Jeff and Linda offer us a powerful and clear framework for making the review process more collaborative and gives us a framework rather than a script."
-Annamarie Shanahan, HR Director, Plastic Ingenuity
Fearless Performance Reviews introduces a groundbreaking new framework that transforms not just the review process but the entire relationship between coach and employee.
Experts Jeffrey and Linda Russell replace the traditional performance review with the Performance Coaching Conversation, a bottom-up alternative in which the employee takes the lead both during the review process and throughout the entire performance cycle.
"Fearless Performance Reviews is a great way to step new and experienced supervisors through a much more effective process for performance reviews. The process that is described in the book really does take the fear out of both sides of the performance assessment process."
-Dawn Thistle, Organizational Learning Manager, Springs Window Fashions
"Getting to the goal of effective performance reviews requires collaboration. What better way to share the journey to success than to agree on the route. Jeff and Linda offer us a powerful and clear framework for making the review process more collaborative and gives us a framework rather than a script."
-Annamarie Shanahan, HR Director, Plastic Ingenuity
More details
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
0 Illustrations
Dimensions
Height: 226 mm
Width: 150 mm
Thickness: 13 mm
Weight
372 gr
ISBN-13
978-0-07-180472-1 (9780071804721)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Jeffrey and Linda Russell are principals of Russell Consulting, Inc. (RCI) which helps leaders, managers, supervisors, and teams build effective and productive organizations.
Content
Preface ...............................................................................................vii
Introduction: The Idea of Fearless Reviews ................................... xiii
1 Why the Fear in Reviews? ...........................................................1
PART 1 THE MY-WAY MINDSET .......................................................11
2 What is the My-Way Mindset? ................................................13
3 Governing Values and Underlying Assumptionsof the My-Way Mindset ............................................................19
4 Enacting Behaviors of the My-Way Unilateralist ....................27
PART 2 THE COLLABORATIVE MINDSET ...............................................39
5 Transforming Relationships and Reviews Throughthe Collaborative Mindset ........................................................41
6 The Governing Values of the Collaborative Mindset ..............49
7 Underlying Assumptions of the Collaborative Mindset .........598 Enacting Behaviors for Collaboration ......................................67
9 Where It All Leads ...................................................................89
PART 3 WHAT TO DO WITH ALL YOU'VE LEARNED .................................95
10 The Purpose of Performance Reviews......................................97
11 Establishing a Framework .......................................................113
12 Diagnosing Why Things Go Right or Wrong .......................133
13 Laying Down the Foundation for Success .............................157
14 Identifying and Developing Goals for the CoachingConversation ...........................................................................167
15 Actions to Take to Start Moving in the Right Direction.......181
16 Putting Your Hard Work Into Action ....................................189
Appendix A: Performance Coaching ConversationPreparation Guide ...................................................................217
Appendix B: Common Questions and Answers About FearlessPerformance Reviews ..............................................................219
Notes ................................................................................................235
Index ................................................................................................237
Introduction: The Idea of Fearless Reviews ................................... xiii
1 Why the Fear in Reviews? ...........................................................1
PART 1 THE MY-WAY MINDSET .......................................................11
2 What is the My-Way Mindset? ................................................13
3 Governing Values and Underlying Assumptionsof the My-Way Mindset ............................................................19
4 Enacting Behaviors of the My-Way Unilateralist ....................27
PART 2 THE COLLABORATIVE MINDSET ...............................................39
5 Transforming Relationships and Reviews Throughthe Collaborative Mindset ........................................................41
6 The Governing Values of the Collaborative Mindset ..............49
7 Underlying Assumptions of the Collaborative Mindset .........598 Enacting Behaviors for Collaboration ......................................67
9 Where It All Leads ...................................................................89
PART 3 WHAT TO DO WITH ALL YOU'VE LEARNED .................................95
10 The Purpose of Performance Reviews......................................97
11 Establishing a Framework .......................................................113
12 Diagnosing Why Things Go Right or Wrong .......................133
13 Laying Down the Foundation for Success .............................157
14 Identifying and Developing Goals for the CoachingConversation ...........................................................................167
15 Actions to Take to Start Moving in the Right Direction.......181
16 Putting Your Hard Work Into Action ....................................189
Appendix A: Performance Coaching ConversationPreparation Guide ...................................................................217
Appendix B: Common Questions and Answers About FearlessPerformance Reviews ..............................................................219
Notes ................................................................................................235
Index ................................................................................................237