Cultural Competence in Health Care
A Practical Guide
2nd Edition
Will be published approx. on 16. May 2002
Book
Paperback/Softback
272 pages
978-0-7879-6221-0 (ISBN)
Description
A manual written for health care professionals who care for patients from diverse religious and cultural backgrounds. First developed by doctors and nurses at Children's Hospital in Boston, it contains detailed, practical information for working with dozens of religious and cultural groups and is designed to help providers best meet needs of their ethnically diverse patients while satisfying stringent new regulatory standards for culturally sensitive care.
More details
Edition
2nd edition
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Target group
College/higher education
Professional and scholarly
Dimensions
Height: 280 mm
Width: 216 mm
Thickness: 14 mm
Weight
668 gr
ISBN-13
978-0-7879-6221-0 (9780787962210)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
ANNE RUNDLE, R.N., has served as manager of specialty programs at South End Community Health Center in Boston, Massachusetts and Coordinator of the Center for Families at Children's Hospital in Boston. She has founded a consulting firm that specializes in improving hospitals' skills at patient communica-tions, called Health Care Competence (healthcarecompetence.com). She also is an instructor in the graduate school for health studies at Simmons College in Boston. MARIA CARVALHO, LICSW, is a clinical social worker and head of the Spanish Service Team at Children's Hospital.
MARY ROBINSON, M. Div., is a board-certified chaplain and Director of Pastoral Care at Children's Hospital.
MARY ROBINSON, M. Div., is a board-certified chaplain and Director of Pastoral Care at Children's Hospital.
Content
Preface xi
About the Editors xiii
Editors and Consultants xv
Introduction xxi
Culture of the Health Care Provider xxii
Purpose of the Book xxiii
Strategies for Providers xxiv
Part 1 Cultural Traditions 1
1. Africa 3
Cape Verde 3
Eritrea 7
Ethiopia 11
Nigeria 15
Somalia 18
2. Asia 23
Cambodia 23
China 27
India 31
Japan 35
Vietnam 39
3. Central America and the Caribbean 43
Central America and Mexico 43
Dominican Republic 47
Haiti 50
4. Europe 53
Greece 53
Gypsies (Roma) 56
Portugal 61
Russia 64
5. The Middle East 67
Saudi Arabia 67
6. South America 71
Brazil 71
7. North America 75
African American 75
Native American (North American Indian) 79
Puerto Rico 83
8. Nationality-Independent Cultural Groups 87
Deaf or Hard-of-Hearing 87
Families with Gay or Lesbian Parents 91
Case Study: Caribbean Culture 95
Part 2. Religious Traditions 99
9. Religion and Spirituality 101
Special Issues for Providers 101
Facilitating Discussion About Spiritual Matters 103
10. Religions 107
Buddhism 107
Church of Jesus Christ of Latter-Day Saints (Mormon) 111
First Church of Christ, Scientist (Christian Science) 116
Hinduism 122
Islam (the Faith of Muslims) 126
Jehovah's Witness 131
Judaism 135
Eastern Orthodox 140
Protestantism (Christian) 144
Roman Catholicism 148
Santeria 153
Case Study: Rabbi Shapiro 157
Part 3. Tools 161
11. Utilizing Resources to Better Serve Multicultural Patients 163
Consultation on Cultural or Religious Issues 163
Interpreter Services 164
Pastoral Care 169
Other Members of the Health Care Team 169
External Consultants 169
Template for Collecting Cultural Information 170
Template for Collecting Information About Religious Traditions 172
12. Meeting Joint Commission Standards Related to Culture and Religion 175
Assessment of Patients 177
Patient and Family Education 179
Care of Patients 186
Patient Rights 190
Standards Update, 2001 196
Ongoing Challenges 199
Appendix 203
Standard for Nursing Practice: Culture and Care 203
Emergency Baptism Procedures 205
Ethics Committee Consultation 207
Ethics of Redirecting Goals of Care 209
Religious Objections to Blood Transfusions 214
Organ and Tissue Donation 216
Patient and Family Education 219
References and Other Resources 223
Index 229
About the Editors xiii
Editors and Consultants xv
Introduction xxi
Culture of the Health Care Provider xxii
Purpose of the Book xxiii
Strategies for Providers xxiv
Part 1 Cultural Traditions 1
1. Africa 3
Cape Verde 3
Eritrea 7
Ethiopia 11
Nigeria 15
Somalia 18
2. Asia 23
Cambodia 23
China 27
India 31
Japan 35
Vietnam 39
3. Central America and the Caribbean 43
Central America and Mexico 43
Dominican Republic 47
Haiti 50
4. Europe 53
Greece 53
Gypsies (Roma) 56
Portugal 61
Russia 64
5. The Middle East 67
Saudi Arabia 67
6. South America 71
Brazil 71
7. North America 75
African American 75
Native American (North American Indian) 79
Puerto Rico 83
8. Nationality-Independent Cultural Groups 87
Deaf or Hard-of-Hearing 87
Families with Gay or Lesbian Parents 91
Case Study: Caribbean Culture 95
Part 2. Religious Traditions 99
9. Religion and Spirituality 101
Special Issues for Providers 101
Facilitating Discussion About Spiritual Matters 103
10. Religions 107
Buddhism 107
Church of Jesus Christ of Latter-Day Saints (Mormon) 111
First Church of Christ, Scientist (Christian Science) 116
Hinduism 122
Islam (the Faith of Muslims) 126
Jehovah's Witness 131
Judaism 135
Eastern Orthodox 140
Protestantism (Christian) 144
Roman Catholicism 148
Santeria 153
Case Study: Rabbi Shapiro 157
Part 3. Tools 161
11. Utilizing Resources to Better Serve Multicultural Patients 163
Consultation on Cultural or Religious Issues 163
Interpreter Services 164
Pastoral Care 169
Other Members of the Health Care Team 169
External Consultants 169
Template for Collecting Cultural Information 170
Template for Collecting Information About Religious Traditions 172
12. Meeting Joint Commission Standards Related to Culture and Religion 175
Assessment of Patients 177
Patient and Family Education 179
Care of Patients 186
Patient Rights 190
Standards Update, 2001 196
Ongoing Challenges 199
Appendix 203
Standard for Nursing Practice: Culture and Care 203
Emergency Baptism Procedures 205
Ethics Committee Consultation 207
Ethics of Redirecting Goals of Care 209
Religious Objections to Blood Transfusions 214
Organ and Tissue Donation 216
Patient and Family Education 219
References and Other Resources 223
Index 229